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1. Europe 20 Furniture Stores - Centro
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5
45 reviews
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Address: Cra de S. Jerónimo, 32, Primera Planta, 28014 Madrid, Spain
Schedule: Closed ⋅ Opens 11AM Fri
Telephone: +34 914 29 19 19
Business type: Furniture store
Mauron: Good furniture store in the center of Madrid. He highlighted the quality of the furniture and the excellent attention.
Victoria Pedraza: After 6 months have elapsed since we placed the order for a custom sofa and furniture (and having paid the amount on account requested by the clerk in January of this year) they delivered them to us (June). After two weeks, the legs of the furniture cracked whole and after requesting on several occasions the repair of the furniture, today (September), and having bought the legs for their replacement, as the shop assistant asked me already that the manufacturer "had no legs" I have not yet received any solution to this problem. We were regular customers for years at the Pozuelo store but as I have said, "we were." Zero solution to incidents.
Stuweb Servicios Informáticos: An excellent treatment to the client since they advised us on everything we needed to set up a new room in the home. It has a lot of variety and design products that fit perfectly with our style. We will repeat!
Martin Giorgi: Highly recommended, to give a special and tasteful touch to your home. Professionalism and magnificent treatment at the time of advice. I have known them as a client for 10 years and they are still at the top, with quality and designer furniture.
Iván Martinez de Miguel: Great professionalism and excellent treatment received. If you want to change or renew the furniture in your home, it is the right place since they have everything and they make design projects for you.
Javier: I have been to the store in the center of Madrid and everything is perfect. Great store and great customer service!!
Farmacia Payno: They advised us on everything we needed and they took great care of us. The exhibition is spectacular and due to the situation and being on the first floor it gives it a special charm. On our side, a very good designer furniture store
2. Triplets furniture and Combar in Madrid - Arganzuela
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5
22 reviews
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Address: Calle de las Delicias, 6, 28045 Madrid, Spain
Schedule: Closed ⋅ Opens 10:30AM Fri
Telephone: +34 915 27 70 36
Business type: Furniture store
Isabel María Sarrion Lapaz: Super nice treatment. Very professional, I have been delighted with the furniture I bought from him. Good quality / price ratio and on top of that, they remove the old furniture, amazing. highly recommended
Response: Thank you very much Elizabeth. When you need anything, you know where we are. All the best
mar Cernuda: Very good professionals, good advice and treatment. I ordered a canapé that he showed me on video, which is amazing!!!! It is what I was looking for, it also did not take long, I recommend it 100%. Thank you very much
Response: Thank you very much Mar for trusting us to buy your canape! We wait for you again when you need any furniture. Greetings and have a good summer!
Gumersindo Barredo: Very good professionals. They advise you very well and are serious. Highly recommended store.
Response: Thank you very much. You know where we are to serve you. All the best
MA V: Very friendly, and always trying to help by giving alternatives to what one is looking for.
Response: Many thanks. When you need something you know where we are. All the best
Raquel Herranz: Very good customer experience, I received very good treatment and they advised me in a very correct way with the sofa that I bought, they are professional and serious.
Response: Thank you very much. You know where we are for when you need us
LUIS MIGUEL: I have bought again and will continue to do so. Good treatment, professionalism and good product quality price. I do not ask for more....
Response: Thank you very much Luis Miguel. You know where we are when you need us. We will continue serving you as always
Jorge Gómez: The first thing we bought there was a prefabricated shelf and everything was fine. Then a custom-made youth room and Juanma showed us the models he had, colors, etc. We decided on one and they sent it to us in a month. It is of good quality and is very well assembled. A couple of months later, we bought two sofas (one of them electric), the living room furniture and two shelves for the juvenile room. The sofas are comfortable (we tried them in the store) and the furniture really is that it looks better than we expected, and even when assembling it they adjusted it to the size of the TV. We also had a problem with the shelves in the room and Juanma resolved it that day, so it is a highly recommended store.
Response: Thank you Mr. Jorge. We wait for you soon
3. The Sofa Company Madrid - Chamberí
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4.9
20 reviews
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Address: C. de Cristóbal Bordiú, 5, 28003 Madrid, Spain
Schedule: Closed ⋅ Opens 10:30AM Fri
Telephone: +34 915 98 89 32
Business type: Sofa store
Cristina de la puente ruiz: Excellent service from Vicente and his partner in the installation of the sofas. Very efficient.
Presser Martos: Excellent sofa shop, with a lot of variety and a very complete service, they fully adapted to our needs and always thinking about the best option for us. I recommend 100%
Rosa Martínez: Excellent treatment and warm. I ordered a custom sofa and we are delighted.
Rakel Fernandez: Some informal people. They told me that it would take two months at the most. Two months later I called to ask what was going on and the clerk, Miss. Lucia, told me that she would let me know. date and hung up the phone with a good afternoon. When I went to buy it, it seemed that he was doing me a favor by assisting me. They brought me the lovely sofa.
Flavia Mobrici: I have received my sofas and they have been great! Mauricio and Alex, the guys who brought them and set them up, have been very kind and professional Thank you
Adriana Gussoni: Marta helped us to choose and design our sofa, all her excellent advice, super punctual with the delivery and everything perfect!
Omar Sánchez Gutiérrez: All perfect. Attention, service, product and delivery. Not a but.
Marisol Martínez: Very formal and pleasant, punctual in the delivery times. Good value for money.
Carmen Rodríguez: sofa experts
4. Sofas Lbs Madrid - Retiro
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4.9
1285 reviews
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Address: C. de Ibiza, 56, Local 1, 28009 Madrid, Spain
Schedule: Closed ⋅ Opens 11AM Fri
Telephone: +34 915 74 02 08
Business type: Sofa store
Kiklops: Excellent service and quality. Fast and careful delivery. We bought a decent sized sofa, of really good quality for less than average market price. I recommend you visit if you are looking for something better than just Ikea.
Response: Thanks for your recommendation. Greetings
Sebastien Perez Vasseur: Great customer service and great sofas. I compare the sofas in many places, this has the best !!!
Response: Thanks for your review Sebastian. It’s a pleasure for us, receiving this type of comments from you. Regards.
Nagarjun Nagesh: Great sofa, extremely comfortable
Response: Thanks for your review!!
Sergio Rodriguez: Fantastic store, with exquisite treatment. They work with the best manufacturers and have a wide variety of sofas, all of great quality. I went looking for an Ares model Acomodel sofa and was able to try it out in the store before buying it. The delivery was fantastic, before the indicated deadline and the guys who brought it up and assembled it very quickly. Very happy with my sofa 🤩
Response: Sergio, thank you very much for your assessment and review. All the best.
Juan José Cabrera Díaz: We bought two sofas, one three-seater and the other two, Memory model. My score is five stars for the following reasons: great professionalism in the purchase, correct delivery date, expressly mentioning the carriers for their punctuality, very attentive to their work, professionals, explaining how the sofa works, collecting the old ones and with Be very careful not to damage anything. Totally recommended.
Response: Juan José, thank you very much for your evaluation. All the best.
Oscar Alonso: The attention in the Ibiza street store was fantastic, Luis advised us very well so that the choice was the right one. The distribution works wonderfully, I have nothing but good words for the delivery people, they call you to specify the day and time of delivery. Even the same day they called me to advance the delivery time. Once at home, they protected the legs of the sofa with felt to avoid scratching the floor, professionalism guaranteed. Totally recommended both store sales and delivery.
Response: Oscar, thank you very much for valuing us, at your disposal. Greetings.
Jon Aguirre: Highly recommended. Very large store, with a wide variety of sofas and excellent treatment. We were very well advised. They shipped the sofa quicker than the deadline we were given and the guys who came to install it did a great job, being very careful and professional.
Response: Jon, thanks for rating us. All the best.
Julia Carmona Sánchez: 100% recommended, in the store Luis advised us on the model, size and color, we are delighted with our sofa! It is very beautiful, we love the color and it is super comfortable. The delivery service also a 10. Very good value for money.
Response: Julia, thank you very much for your assessment. Greetings.
Anabel Paredes: Store with sofas for all tastes, the attention we received was magnificent, we tried all of them calmly and unhurriedly, in fact we went for 3 or 4 days. Finally we bought a sea green three-seater chaise longue, in the photo it looks gray and does not do it justice, but I can only say that it is beautiful, comfortable and we are delighted. The delivery was comfortable, easy and on time, in addition, I emphasize that the carriers were very punctual, careful and explained in detail the operation of the sofa as well as its maintenance. Very professional, congratulations to the whole team!
Response: Anabel, thank you very much for your review and comment. It makes us feel proud of our work and motivates us to continue on this path of good treatment and service. Greetings.
5. La Nube Sofás Madrid - Salamanca
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4.6
410 reviews
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Address: C. de Alcalá, 198, 28028 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 917 25 97 89
Business type: Sofa store
Gonzalo Darriba: Great shop to test and validate each and every type of sofa for you and your home. We received a remarcable support from Francisco from beginning to the end, answering every doubt and assuring that our decision was the best to take for us. They maybe no are the cheapest, but you won’t regret it. We definitely keep buying here in the future!
Sonia Bustos: If you are looking for your new sofa, this is your store🙃🙃 The treatment received by your staff is excellent. They are attentive and help you in all aspects. The value for money is unbeatable. Good sofas with beautiful designs and for all kinds of tastes. They meet their deadlines at all times. In my case, I had the sofa sooner than expected☺️
Ana Valle: In this store they have given us excellent treatment. Very good explanation of the sofas and armchairs and very good attention from Sergio, our commercial. The sofas are of very good quality and SUPER COMFORTABLE. In our case, the VIGO BED AND SAKI CHAIR model. Transport and assembly has been excellent too. The delivery men had to raise the sofa by hand up to a 5 because it did not fit in the elevator and they still worked with a smile and very polite and correct. I 100% RECOMMEND THE CLOUD SOFAS.
Response: Thank you very much for your review, Ana. We love that you had such a good experience in all the steps of the process. Buying a sofa bed and an armchair is not just anything and we believe it is important to offer confidence and professionalism from the advice and purchase process to the distribution and final delivery. Enjoy them a lot.
enrique Carrasco castillo: I am a big fan of the cloud sofa and I can say that it is one of the best stores in Spain. The quality of the sofas and chairs is just amazing. From the moment you walk in the door to the moment you leave, everything is perfect. I have never seen a place where you can choose from so many different models. If you want to know more about sofas, you can visit the store or call them. This is the best place for
Manuel S: Wide variety of sofa models, with the possibility of customizing them to suit what you are looking for. Good quality sofas. We are very happy with the choice. Very satisfied with the excellent transportation team that brought it home and assembled the sofa at home, as well as the excellent attention by Francisco, who hit the nail on the head with the type of sofa we were looking for.
Pierre Marteau Van Wetter: It is a high-quality furniture store with multiple options of all kinds, very beautiful and very comfortable furniture of all colors. We were treated with great kindness by Mr. Francisco, a great professional knowledgeable about his product, who guided us at all times during our purchase of a new 2-seater sofa with the ideal measurements for our space, a sofa with an elegant design and color. , super comfortable. Today 12/03/2019, we still take advantage of the great discounts of its Black Friday Fortnight and we left delighted with our visit to La Nube Sofas, thanks to the excellent attention and advice of Mr. Francisco. February 2022. They are very responsible, honest and trustworthy people, just like the people from their supplier factories such as the one in Valencia, being the case that the sofa we bought was defective and generated a lot of noise when sitting down and moving, but they kept their word and in January 2022, we were given a brand new sofa without that defect. A thousand thanks to the entire Cloud Sofas Team, Francisco, David, Juan, Pepe and their transport and assembly team, all very professional and very cordial with their clients!!! I will highly recommend them, always!!!
fanny de la torre pedreira: I am totally delighted with the treatment received in this store, Francisco gave me great guidance and in the end I got an incredibly comfortable and beautiful sofa at a very good price. I really advise them a lot, it shows that they are very good professionals, they are not only looking to sell, they want you to be happy. Five stars for them and especially for Francisco!
Alba Martínez de Vega: We have had the sofa for 6 months and we are delighted. Francisco attended us, with a lot of professionalism and he advised us phenomenally, taking into account our design tastes but also comfort. We will certainly repeat!
Esme Herrasti: Emerald We came across the store by chance and seeing that it had good reviews, we decided to ask for a quote to buy a sofa. One of the things that has finally led us to buy it there, has been the attention of Sergio, a good seller who transmits confidence and clears up all your doubts.
Fernando Moreno Trapote: I was really expecting La Nube to be a good establishment specializing in armchairs. I have left with my expectations met. A 10 for the treatment, professionalism and suitability in the sofa that we needed. We have made the purchase without hesitation. Parking for customers is also an added plus.
6. Maisons du Monde - Salamanca
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4
1631 reviews
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Address: C. de Serrano, 90, bajo, 28006 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 919 60 04 35
Business type: Furniture store
Juan Martin Maglione: We visited the store and we had fantastic personal assistance from the salesmen. They assessed us in the purchase, measures and materials of a wooden table. We finally purchased the table online, but after seeing it in the store. 4 days later, the table arrived to our place in fantastic conditions. Important note: you’ll need to assemble the table! We also bought a bench. Very easy to assemble and wood combines perfectly. In summary, great furniture!
Vitor Duarte: Cheap but quite trendy home decoration
Jiajun Ye: Nice place to find something for decorations. Good location!
Benjamin Heinig: Although it says that each of the products I wanted to order online is available, their logistics partner "Tamdis" only starts shipping in 1,5 months from now. On top of that, availabilities of the items might change until then so the delivery will take even longer. What kind of joke-service is that? How can you work with such a bad logistics partner???
Mike Hughes: Great service and good quality home furnishings
Chili Palmers: Poor client services. Cashiers extremely ignorant
Merve Başöz Florido Banqueri: Unprofessional staff who don’t know how to treat the customers. Normally I avoid writing negative reviews but this one got on my nerves. First of all, the way to address a customer should not be “chica/o” and another thing if a staff drops a purchased item (a fragile one) on the floor the response should be an apology instead of laughing with other colleagues.
Vectors: If you search home decor stuffs, this is probably the biggest shop you will find in Madrid.
Fred O: Prices marked are incorrect and the store charges a different price at checkout without informing customer.
Kike Besada: Nice pics, but really poor quality once you buy. AVOID
7. Demarques.es - Furniture store I Madrid - Chamberí
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3.8
93 reviews
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Address: C. de Fernández de los Ríos, 52, 28015 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 915 44 65 82
Business type: Furniture store
Tony Still: Bought a leather chair in January 2019. In less than 2 years the leather is cracking and wearing, even on the corners of the back of the chair which are never touched. Sent a complaint 5 days ago and heard nothing back so far. Very disappointing Update: After some delay a response and an offer of an alternative replacement chair so happier but the equivalent chair is no longer available so deciding what to do. They are trying to help which is good and why I have increased my rating to 3 stars. Further update: I have now accepted a 25% refund and kept the chair. The alternatives of a replacement in cloth material or a full refund but return the chair were rejected.
Response: Thank you very much Tony, we are pleased to have solved your issue with satisfaction.
Fermin Santos: I am David P. So that later you do not say that my name does not correspond to any order. The worst care I have ever received in my life. A drawer from a scratched living room furniture came and instead of bringing a new one they brought me the same drawer repaired because it was noticeable. The transport company with which they work is unfortunate, falling short, since it took months and months to manage the transport. In the store they never knew where the drawer was or cared about it. A certain "Asun" who is selling, could not be more unpleasant, because instead of solving the problem that one pays for, she dedicates herself to blurting out borderlines and questioning you, she had a cocky and rude attitude. It is not valid for customer service or to solve the problems that this entails. After months of misfortunes, the solution is to change all the wood in the furniture because there is no longer that tone, all because of a drawer and poor management of them, they could well have said so from the beginning. When I bought the furniture, I also wanted to furnish more parts of the house and for this I made an appointment, after a certain time there it began to seem that we were "disturbing" and they left us a catalog, while idle hours passed and they dedicated themselves to serving clients without by appointment, of course I did not buy more from them. The conclusion was to go through an ordeal and from the experience I would not buy a pencil from them.
Response: Hello David P. We are sorry that your shopping experience with us has been so disappointing, although we can guarantee that every effort was made on our part to serve you correctly. Regarding the comments about our colleague, we demand that you remove them from your review; since, in addition to being wrong and far removed from reality, they are quite derogatory and go beyond the limits of the company-client relationship, becoming a personal attack. At Demarques we are very calm and proud about the human and professional validity of all our employees, since we have been accompanying the vast majority of our clients in their experience of furnishing their home since 2001 in a satisfactory manner. A cordial greeting. Demarques.
Rubén: We were recommended by a relative and for now we have been very happy with the treatment received (very nice Asunción and Elio). Although the store is "small" inside, the catalog they have is large and customizable. In just over 2 months we should receive our furniture :) and check if the rest of the process has been as good as it has been up to now!
Roberto Parra: Fantastic customer service giving all kinds of facilities in the pre-sale (but some others do that too) but above all they were tremendously attentive and flexible in the post-sale to solve a problem with the manufacturer in the most convenient way for me. of the furniture (supplier of Demarques). Very grateful for it since it is in those difficult moments where a store can shine and Demarques did it. Chapeau in a very special way for the seller: Maribel. My furniture store of reference for the future without a doubt.
pabloborrasvlc: I NEVER GOT TO HAVE MY FURNITURE I give 2 stars because at least the treatment has been good - the only good thing, basically. Before making the purchase, I call to confirm that the delivery time is the one stated on the web, from 2 to 3 months. They tell me that it is, I buy and pay. 1 month later they inform me that it will be delayed a couple of weeks. In agreement. At the time they inform me that those couple of weeks will be 1 month and with summer in between, it means that finally the delay will be a minimum of 2 months. They offer me a 10% refund as compensation. After the summer, a total of 4 months after placing the order, they inform me that the order has not left its origin (Indonesia) and that therefore they return my money and cancel the order. NEVER MORE.
Lourdes Palomera: We have bought a shelf through the web. The delivery time as agreed and the perfect assembly BUT the color of the furniture is nothing like the one on the web :(
Esther Zorrilla: Great Demarqués.. I advise you. Good quality and service. Better prices than other stores.
María Belén Pierotti: Very good customer service, the assemblers have broken several parts that I replaced after demarques, they took 4 hours to assemble a coffee table, a tv table and two bedside tables. when they come to replace the broken parts they tell me that the coffee table drawer is faulty, so it is broken .. they placed it on the delivery note at the incident The furniture that I buy is a slightly prettier ikea, they are not of quality, I prefer cheaper ikea; I imagine the higher priced ones will be better
8. Kave Home - Salamanca
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3.8
345 reviews
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Address: C. de Hermosilla, 13, 28001 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 910 60 99 48
Business type: Furniture store
Keary Mason: I wish I had read these reviews before ordering. I see now that the issue I’m facing is common for Kave Home. I placed an order on July 8th and was told to expect delivery within 5 weeks. After waiting 5 weeks, I received a message saying my order will not arrive for another 17-18 weeks! That is nearly 6 months delivery time after ordering. Kave Home should have better visibility on inventory and order times. This is dishonest service. Kave Home, please help make this right.
Bernardo Rosa Ramirez: The employees are amazing, making the experience a lot better. If you are planning on decorating your home come and visit!
Response: Hello! Thank you very much for your very nice comment! We love knowing that you are very happy with our attention from the team and with the brand, we hope to continue counting on you as one of our super clients. See you soon :) Team Kave Home
Gila Zipori: Very special items and place!!! The service was great ! Good luck
Response: Thank you very much for your comment Gila! What a pleasure to know that you like our products and service! See you soon in Kave Home.
Yana Orlovskaya: There are many very interesting decorative objects! I found a few collections that I really liked. Also some furniture. The store is quite large. I recommend visiting it if you are decorating your house! 👍🏻
Response: Hello , Thank you very much for your comment. We are glad to know that you liked our store. See you soon! Kave Home Team :)
Eli ibañez: There was a delay of weeks, in the delivery of the table (180x90cm, extendable to 230cm), but they complied with the payment of 5% of the total amount as a bonus for the delay. The assemblers were very friendly. We like the table very much.
Response: Hello! Thanks for your comment. We love reading these messages and we are very happy to have you as a client. See you soon at Kave Home!
ROBERTO SALCEDO S: A shame of a store! They sell quality, design and service and it is the opposite. My wife bought two pieces of furniture for the living room on November 5 plus delivery and installation. Since then, only problems... On November 18 the furniture and the assemblers arrive, it is evident that they are super beaten, because instead of taking it away and ordering another shipment, they leave it at home. 3 weeks later, on December 9, after calls and negotiations with the customer service department, they make another appointment to change the damaged parts. As soon as the packages are opened, they come back damaged and one of them in a different color... In summary, 1 month and a bit later with some broken and beaten furniture... and KAVEHOME without any rush
Response: Hello, First of all, the most sincere apologies for this whole situation. We really fully understand your case and on behalf of our entire team we are committed to finding a solution as soon as possible to this situation. We know that sometimes it is frustrating for you, but also for us, since it is a circumstance that depends on many factors external to our management, we cannot control it 100%. It is then when these types of incidents occur; We ask you to contact us at: cliente@kavehome.com, in order to offer you a solution as soon as possible. We apologize for all the inconvenience caused. You have a good day! Kave Home Team.
9. BoConcept Lagasca - Salamanca
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4.3
44 reviews
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Address: Calle de Lagasca, 88, 28001 Madrid, Spain
Schedule: Closed ⋅ Opens 11AM Fri
Telephone: +34 910 52 40 38
Business type: Furniture store
Merel Werners: Great customer service! Silvia and the team resolved a quality issue we had with a sofa we just bought in no time! Really great to see that good customer care still exists! We will come back for new purchases for sure!
James Fletcher: Brilliant customer service and super helpful team. We’ve been back and forth on a few items and finally made a decision! But the team at BoConcept supported us every step of the way.
Lily Retailleau: Great customer service!
Emilio Caprile Trucchi: New BoConcept mega store in Madrid. More than 800 m2 dedicated to the world of furniture, decoration and objects for the home. With quality, excellent design and adequate prices. Attentive and professional staff. They can take care of the entire interior design and decoration project. Finally in Madrid with space at the height of this important Dutch brand. Congratulation to you !!!
MCL XXII: A disaster!! They have had the furniture in a warehouse and when they agree on a delivery they arrive late! Never more!!
Marina Tomás: I love everything they do. I have bought my living room table and chairs with them and I am very happy. Design at a good price.
Response: Thanks Marina! We happy with your comments!
Ignacio Llord: Fatally attended, with just one girl to attend to and above all it does not lighten anything .... absolute tranquility .... being a well located and large store.
10. Chesterfield Madrid - Chamberí
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5
16 reviews
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Address: C/ de Donoso Cortés, 14, 28015 Madrid, Spain
Telephone: +34 687 89 11 68
Business type: Sofa store
Jose Antonio Sánchez: I have two beautiful tables, a cabinet where I have the bottles, which is my favorite in the whole house, and I just bought a black leather Chesterfield that is a real hit. Supreme quality and exquisite and professional attention.
Jose Luis D. Coro: Very good product, very well attended and with that everything is said. Prices: what a real chesterfield sofa is worth
Lucía del Palacio Álvarez: A unique store with charm and exquisite taste in decoration. The chester that I bought a couple of months ago is beautiful and with an excellent quality and price. The owner is a charming, polite and very nice person. I will definitely be back! I recommend the store
Patricia Golderos Lanza: I bought a few days ago a beautiful chester that I had been looking for for years. I am delighted, both with the quality and the treatment, two very important things. The owner a charm and the minimum delivery times. I recommend it to you!!!!
1234carramba: I bought a sofa, and I loved it because unlike other websites, you can visit the showroom and they explain everything in great detail. Highly recommended.
Pilar Mesa: Exceptional attention and quality, my chair arrived before the established deadlines. I am delighted with him. It is a wonder. Thanks for everything.
C Campos: The attention is extraordinary and the items in the store are very varied and original. I love the site and I have found the auxiliary furniture that I was looking for
Elena Marugan: Very well attended and advised, and excellent quality in the sofas
Javier .Yturriaga: It is a store with an exquisite treatment and in chester sofas a great variety
11. BoConcept - Tetuán
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3.7
111 reviews
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Address: C. de Raimundo Fernández Villaverde, 65, 28020 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 917 70 41 01
Business type: Furniture store
AHMAD BAROUN: Very big and good place for shopping, 6 floors shopping for all family perfumes, women, men, kids, sport , restaurant, safe , clean bathrooms good job, luxury brands, all normal brand with discount , tax free refund in basement and friendly staff , next to zara biggest in world, route2 in hopin hopoff , i think its 6 th stop before real madrid bus stop, recommend it
Santiago Ramos Gonzales: Murbles salon corte ingles
JavierlechuXD: In
DAMIENCKC: Gd high end shopping
M. Tr. Su.: We arrived at the stand, after looking at several pieces of furniture for several minutes, no one came up to us to help us. An older man (for the BoConcept employee - Venezuelan because of her accent - must have been a wealthier client) approaches the stand to see a chair and the employee jumps up from her table to attend to him. First sales error. a pity
Miguel Angel Palomares Ortiz: Waiting since January 21 to solve the problem, waiting for what the Central in Denmark decides. A leg came off a 3-legged table, very cute but the second time it has happened in 3 years. Today they confirmed that they change my product…. The staff at El Corte Inglés de Castellana are extremely friendly and professional!!! At last, problem solved!!!
Cristina Vizcaino Auger: Very good design. I recommend calmly looking at the entire catalog because it gives a better idea of the atmosphere you want to achieve. In the exhibition when being with other furniture and store lights it is not captured so well. It is also interesting to read what the designers say about their proposals. I have done two orders and in all they have treated me very well.
marco romeo: Furniture with very nice designs and quality, they are not cheap (nor expensive) but the style and quality justifies it. A special mention for Ms. Belén, who has assisted us quickly and punctually in the choice of furniture and customization, has been proactive and honest choosing what was really needed for our space without wanting to sell the most expensive furniture.
Augusto Alonso Alonso: Beautiful and modern furniture at a great price. The only drawback is that they are manufactured in Denmark and take months to serve.
12. Cassina Madrid - Salamanca
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4.5
11 reviews
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Address: Calle de Lagasca, 28, 28001 Madrid, Spain
Schedule: Closed ⋅ Opens 11AM Fri
Telephone: +34 910 49 53 55
Business type: Furniture store
Paulina Camacho: Good service and beautiful designs
GACELA MARCOS: Incredible Italian furniture store designed by Patricia Urquiola with historical models from Le Corbusier, Zanusso, Albini ...
angel gordo prieto: beautiful furniture by Patricia Urquiola, the store looks exceptional and the attention and treatment are unbeatable
Susana Sanchez-Izquierdo Beascoechea: Kindness, personalized attention, elegance, beauty, exclusivity, comfort... a pleasure to visit this store
PEDRO JOSE MENDEZ VEGA: Disrño furniture and high quality sold with professionalism.
Antonio Castaño: Very unpleasant staff.
13. Roche Bobois - Salamanca
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4.1
39 reviews
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Address: C. de Velázquez, 86, D, 28006 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 917 81 17 93
Business type: Furniture store
Juan Mendoza: The stuff of amazing, but they care more about the quality than the design, but everything it’s so comfortable!!!
Tomas Kiss: Quality furniture and service
Andreas Correlli: After buying in this store where the attention was very good. My partner and I had a problem with one of the pieces of furniture. We have been calling for 6 months and they always tell us the same thing that they will contact us. Whenever we ask for the person who wears it, it just so happens that they are always busy. A shame after spending a lot of money in this store. I have never seen worse after sales management in my life. We will put it in the hands of lawyers and the OCU to see if they get smart and so people know that to sell very well but by when have they already charged you with TOTAL carelessness. We bought at the previous address on Calle Padilla where they had the store.
YOU KANT: The treatment of these "professionals" is unfortunate. I called several times to request a move and the only thing they do is tell me that we will call you and they never call... embarrassing
Sergio Alvarez: Nefarious service, an order is made in a color, they make a mistake in the tone and later they wash their hands. Not buying!! Scammers.
César Stivaletta: The store is incredible and the attention is very professional. It is more spacious than it seems and has many spaces decorated with different styles.
marta sinde garcia: Very good experience. Very professional treatment.
Response: Thank you very much for your comment and assessment Mrs. Sinde García. We hope to see you again soon.
Eduardo Lopez: Excellent attention from the team, they resolved my doubts at all times. I am very happy with my new table.
carmen maria vidal: Magnificent!
14. Moradillo Store Madrid (Ppe. de Vergara) - Salamanca
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4.8
51 reviews
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Address: C. del Príncipe de Vergara, 81, 28006 Madrid, Spain
Schedule: Closed ⋅ Opens 10:45AM Fri
Telephone: +34 914 11 62 37
Business type: Sofa store
Anja Konter: We were looking for a comfortable 2 person sofa bed; Carmen from Moradillo provided great advice and the store also made sure we had it delivered in time. We are very happy with the service and product provided.
Response: Thank you very much for your kind words and for your trust in Moradillo. We are very pleased to match your expectations and we hope you'll enjoy your new sofa. Kind regards. Thank you very much for your kind words. We are very happy to have met your expectations and we hope you enjoy your new sofa very much. A cordial greeting.
B T: My sofá in less than 2 months was totally destroyed.
Response: Thank you for sharing your opinion with us, as it can always help us improve. At Moradillo Store, unfortunately, we are not aware of your case, not even of any order in your name. Perhaps you did not purchase your product at the Moradillo Store, but rather a Moradillo product at some other point of sale? In any case, any incident that you consider may have arisen with your sofa can be resolved under warranty through the point of sale where you purchased it without any problem. If you do not get a satisfactory response from your point of sale, we recommend contacting the central office of Moradillo by email at comunicacion@moradillo.com. All the best. Thank you for sharing your opinion with us, your contribution can always help us to improve. Unfortunately we have no knowledge of your case, not even of any order placed at your name. Perhaps you did not purchase your product at Moradillo Store, but rather a Moradillo product but at some other point of sale? In any case, any incident that you consider arisen with your sofa could easily be resolved under warranty through the point of sale where you purchased the product. If you didn't receive a satisfactory solution from your point of sale, we recommend you to contact the head office of Moradillo at comunicacion@moradillo.com. Regards.
MAngeles Antolin: We had to buy a sofa for our second residence and we decided to repeat with Moradillo. On this occasion we went to the Príncipe de Vergara store and it has been a success. In each of our visits, we have been advised with great professionalism and treated kindly. Looking forward to receiving our new sofa. Special mention to Carmen, with whom we have met on each of our visits, without forgetting the rest of our colleagues A great template for a great product.
Response: Thank you very much for your review and for your trust in Moradillo, we are very happy that you feel satisfied with our product and our service. The pleasure has been ours and we remain at your entire disposal. A cordial greeting.
Carmen Js: A huge store with a lot of variety, you can design the sofa as you want (model, fabrics, sizes...). It has not surprised the wide possibilities and the options so beautiful. Especially Carmen, who advised us with total sincerity and a lot of involvement (she even took our canvases out into the street so that we could see it in bright sunlight), a real luxury of attention. Highly recommended furniture space.
Response: Thank you very much for your kind review. We are delighted to know that you have enjoyed our store and that you have been satisfied with the attention, the pleasure has been completely ours. We are at your service. A cordial greeting.
María Jesús Herrero: Sofas with excellent design, quality and a wide variety, with the possibility of seeing and trying them in the same store, and the added advantage that they are manufacturers. But, without a doubt, best of all, customer service. Carmen and Iván attended us, at Principe de Vergara, who resolved our doubts about dimensions, models and fabrics, with infinite patience and, above all, great professionalism. They know in depth what they sell. Surely the final result does not disappoint us. Thank you.
Response: Thank you very much for your kindness, it has been a real pleasure for us to have been of use to you when choosing your sofa. We are sure that you will enjoy your sofa very much. A cordial greeting.
marta paul: Wonderful experience We liked the sofa but the best thing was the professional who attended us He came to the house to measure outside his work hours And a great professional and person. We definitely shop there for her Thanks Carmen!!!
Response: Thank you very much for your kind review. We are very happy that you are satisfied with both the product and the attention received, it has been a real pleasure on our part. A cordial greeting.
Mario Betancort: It is a great store, not only because of the offer of sofas but because of the exceptional attention of Carmen, the saleswoman who attended me. Their recommendations and comments were key to making my purchase decision:
Response: Thank you very much for your kind words. It has been a real pleasure to have been of help to you, we are at your entire disposal. A cordial greeting.
15. SIDIVANI | Tienda de Sofás de Diseño en Castellana - Chamartín
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4.6
282 reviews
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Address: P.º de la Castellana, 256, 28046 Madrid, Spain
Schedule: Closed ⋅ Opens 10:30AM Fri
Telephone: +34 918 21 33 16
Business type: Sofa store
Natalia Golenkova: After 2,5 months of waiting we finally got the sofa that was not the size that we ordered and with other materials. All this time we had to call to company ourselves and remind about our order, lack of customer service and feedback. They were interested in us only till the moment we paid the order .. don’t recommend to order here.
Response: Estimada Natalia, lamentamos su valoración pero el sofá que le entregamos corresponde a su pedido. Al inicio nos pidió presupuesto con 2 telas distintas pero al final el día 19/05/2020 nos confirmo que quería la tela de promoción mas económica. En cuanto al plazo, efectivamente durante la pandemia algunos pedidos se vieron afectados con plazos mas largos al haber empleados de baja en fabrica y materiales sin llegar. En su caso fueron solo 2 semanas mas que las 8 que figuraban en su pedido. Lo lamentamos evidentemente pero ha sido una pandemia mundial que afecto a muchos sectores de actividad con retrasos de materias primas y bajas de empleados por casos contacto o casos covid. Dear Natalia, we regret your assessment but the sofa that we deliver corresponds to your order. At the beginning he asked us for a quote with 2 different fabrics but at the end on 05/19/2020 he confirmed that he wanted the cheapest promotional fabric. Regarding the term, indeed during the pandemic some orders were affected with longer terms due to the absence of employees in the factory and materials without arriving. In his case it was only 2 weeks more than the 8 that appeared in his order. We are obviously sorry but it has been a global pandemic that affected many sectors of activity with delays in raw materials and loss of employees due to contact cases or covid cases.
Javier García de Dueñas: Stressless sofa.
Carlos Teruel: Estupendos sofás. Nos hicimos unos sofás a medida más altos de lo normal y estamos muy satisfechos. Muy amplios y cómodos y se notan de buena calidad. Tejido aquaclean. Además elaboración en España! Todo perfecto 👌 Great sofas. We made some taller than normal sofas and we are very satisfied. Very spacious and comfortable and they are of good quality. Aquaclean fabric. Also elaboration in Spain! Everything perfect 👌
Helena Álamo: Nos compramos este sofá esquinero hecho a medida para nuestro salón. Estamos muy contentos por el diseño, comodidad y calidad. 100% recomendable. We bought this custom made corner sofa for our living room. We are very happy with the design, comfort and quality. 100% recommendable.
belén Jiménez huerta: Adquirí sofa cama en gris. Estamos muy contentos con la compra, ya que nos resulta muy cómodo como sofa y también lo es como cama y muy fácil de montar!! I bought a gray sofa bed. We are very happy with the purchase, since we find it very comfortable as a sofa and it is also as a bed and very easy to assemble!
Response: Muchas gracias Belen! Thank you very much Belen!
Rocío Llorente: Estoy encantada con mi sofá, con la calidad y la funcionalidad de la cama. En cuanto a la atención en tienda, recibí un excelente trato por parte de Miguel. Totalmente recomendable. I am delighted with my sofa, with the quality and functionality of the bed. As for the service in the store, I received excellent treatment from Miguel. Totally recommended.
Javier Gómez Rodríguez: Compramos sofá modelo Bristol de piel. Estamos muy contentos con él, es muy cómodo y muy bonito. La piel es de calidad y se limpia muy bien. El trato en la tienda muy bueno. We bought a Bristol leather sofa. We are very happy with it, it is very comfortable and very beautiful. The leather is of quality and cleans very well. The treatment in the store is very good.
Ricardo Toledo: Entramos en la tienda acertada sin ninguna duda. Tuvimos la suerte de dar con Miguel. Nos atendió genial y nos ayudó a encontrar aquello que mejor se adaptaba a nuestro salón. Los sofás desprenden una excelente calidad, además, tienen una amplia gama de opciones para tapizarlos como más te guste. Cumplieron con los plazos de entrega y los transportistas hicieron correctamente su trabajo. No tenemos ninguna queja del trato recibido en ningún momento, todo lo contrario, da gusto encontrarse con gente que mira más allá de la apariencia. We entered the right store without any doubt. We were lucky to find Miguel. He treated us great and helped us find what best suited our room. The sofas give off an excellent quality, in addition, they have a wide range of options to upholster them as you like. They met the delivery deadlines and the carriers did their job correctly. We have no complaints about the treatment received at any time, on the contrary, it is nice to meet people who look beyond appearance.
Andrea Canto Méndez: Muy contentos con nuestro nuevo sofá cama! Entrega rápida y muy buena atención en tienda. Muy recomendable, la calidad del sofá es muy buena! Very happy with our new sofa bed! Fast delivery and very good service in store. Highly recommended, the quality of the sofa is very good!
FRAN ARRIBAS: Compramos este sofá modelo NICE en la tienda de Castellana. Nos atendió Miguel y su trato fue excelente. El sofá ha llegado en perfecto estado, es muy cómodo y ha cumplido nuestras expectativas. Claramente recomendable SIDIVANI We bought this NICE model sofa in the Castellana store. Miguel attended us and his treatment was excellent. The sofa has arrived in perfect condition, it is very comfortable and has met our expectations. Clearly recommended SIDIVANI
