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1. Maje - Madrid Fuencarral - Centro
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5
17 reviews
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Address: Calle de Fuencarral, 10, 28004 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 915 21 73 63
Business type: Women's clothing store
ESTER CALVO CASTRO: Exceptional treatment. I went to buy a dress for a wedding without much idea and the girls attended me with dedication and sympathy. They gave me advice and were very patient, especially Sara. I walked out of there ready for the wedding.
Janina Benchimol: Today we had an excellent experience in our purchase thanks to Rita and Leire. Very good service!
Irene Brakha: Rita y leire great customer service!!!
ANA GRISA: A store that I love and whenever I come to Madrid I buy The treatment of the worst by the girls a pity IM not coming back anymore Ana Las Palmas
noemi sanchez: Highlight the attention received from Victor, an excellent professional: attentive, empathetic, decisive. His impeccable advice and his concern to solve my purchase. More professionals like that! Naomi.
B T: I made an order in February, they did not deliver and until today there was no refund of the money
Yujing Z.: I have long jeans and they fixed it keeping the fringe. Excellent customer service.
Antonio Hernández armas: Very poorly attended by the saleswomen, a shame.
Nancy Ruth: Impeccable customer service, thanks to Christian, who helped me a lot to find a couple of dresses for my work.
2. MANGO - Chamberí
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5
518 reviews
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Address: C. de la Princesa, 68, 28008 Madrid, Spain
Schedule: Closes soon ⋅ 9:30PM ⋅ Opens 10AM Fri
Telephone: +34 915 43 92 67
Business type: Women's clothing store
Sophia Gerstl: I came to that shop for returning a skirt today and it was super easy and quick! Very good service and nice empolyees!!
Tatiana Gana: The worst staff, unfriendly and unhappy people working here. Before purchasing anything in ANY Mango, make sure you can return at ANY Mango and make sure they give it you in writing...
SHEñora en España: I Bought pants and bag, love the design of Mango 😍🤩
Aurora M. TERAN: Rocío attended me. I was pleasantly surprised. Although constantly receiving messages through her earpiece and answering them, she was attentive and interested in finding a type of garment that she was looking for and proposing alternatives. I went with a model that he found and it was exactly what I was looking for.
Mario Medalion: We were served by Rocio, who went out of her way to find what my wife wanted and give her alternatives. We left feeling genuinely cared for.
EvA: Lousy customer service. The shop assistant who is out of the box, better not open her mouth and dedicate herself only to folding clothes, because she has a terrible lack of interest in her work. We asked two different people at two different times, about the size that was not available for a couple of pieces of clothing and he did not want to check if they were available in stock, he answered with a dryness and arrogance, bordering on rudeness.
3. Pronovias Madrid Arenal - Vestidos de Novia - Centro
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4.9
528 reviews
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Address: C. del Arenal, 5, 28013 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 915 32 32 80
Business type: Bridal shop
Batraa AJ: Paola and Ana are amazing ladies. They helped me buy the perfect dress and did amazing job preparing it and adjusting it for me in no time!!! I thought I won’t be able to find and buy and adjust a dress in such a short period but they made it possible and made me very happy, they are kind and they even gifted us cute bottles of very tasty local wine ♥️
Geraldine Boorman: Met a wonderful lady called Asia today. She has taken over looking after my daughter in law to be. What a wonderful relief as she was getting a little concerned with the previous lady. Asia was very understanding, caring and listens she really put my daughter in law to be, mind at rest and brought the smile back to her face. I feel she will do the alterations perfectly and C will look stunning. C said how relieved was and feels things wi be okay 👍 now. You are brilliant Asia please don’t leave you would a big loss to Pronovias they need people like you.
Response: Thank you very much for this wonderful review! We feel lucky to have clients like you. We wish you the best, PRONOVIAS TEAM
C Hemker (Corina): Esther was incredible to work with. Not only did she manage to get the dress I wanted to try from another branch, she was patient and helpful during the whole process, allowing me to try a variety of styles and helping me imagine alterations that could transform one of their gorgeous dresses into a personalized piece that fit what I had dreamed of. Thank you!
Response: Thank you very much for this wonderful review! We feel lucky to have clients like you. We wish you the best, PRONOVIAS TEAM
gretchen . T: Staffs were very accommodating, particularly Ana. she made me felt very comfortable while trying on the wedding dresses.When choosing the dress, she gave me enough time to try it on and decide.It was a pleasant experience!
Response: Thank you very much for your feedback! Without your appreciation and recognition none of our goals would be possible. We wish you the best, PRONOVIAS TEAM
Daylin Alvarez: I can’t say enough about how much I loved my experience at this store. Anna and Mamen were amazing. I wasn’t expecting much after having such a crappy experience at another store, but they turned my day around when I got there. They instantly recognized what I wanted and brought out incredible dresses to match my request. They also had dresses in house in my size which made the whole difference in being able to picture the dress on my wedding day.
WFH: They were really kind, the stylist and the manager both helped me chose and buy the dress well. Thank you ladies
Response: Thank you very much for leaving us such a good feedback! We wish you the best, PRONOVIAS TEAM
Jacki Mudd: Great experience. Marta was very friendly, helpful and put me at ease.
Response: We love to provide unique and unbeatable experiences to those who visit us! We wish you the best, PRONOVIAS TEAM
Kharen Schramm: Highly recommended! Marta made me feel very comfortable and was very helpful at all times, I tried several dresses and she knew how to guide me towards what I wanted. He let me try on the dress I liked 3 times. They have very convenient outlet. The quality of the dresses seemed Spectacular and complete compared to what I saw, and I wear very beautiful. Thank you
Response: Hi Kharen Schramm, we love getting feedback and ratings like yours! We are satisfied to have done a good job 🤩 We wish you the best, PRONOVIAS Madrid Arenal 💛
4. Fantastic Company Flagship Store - Centro
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4.9
198 reviews
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Address: C. de Fernando VI, 8, 28004 Madrid, Spain
Schedule: Closes soon ⋅ 9PM ⋅ Opens 11AM Fri
Telephone: +34 917 37 88 63
Business type: Women's clothing store
Maria Ana Velho: Do you have the grean sunflower dress in small! I loved it!
Jose Rodari: <3 Best prints ever <3
Cristiano May: Great shop!
María Derqui: Great shop!!!!
Noelia.: I have several items from this brand. Original designs and prints. Acceptable price for the quality they have.
5. AIRE BARCELONA MADRID - Salamanca
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4.2
372 reviews
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Address: C. de Serrano, 10, 28001 Madrid, Spain
Schedule: Closes soon ⋅ 9PM ⋅ Opens 10AM Fri
Telephone: +34 914 31 06 29
Business type: Bridal shop
Leticia Gálvez Gomez: Very happy with the treatment received during all the tests of what would be the most beautiful dress in the world. It only took me one day, a first date to decide. Super grateful to Cruz on that first date and to all the girls who helped me and advised me for the happiest day of my life. I would wear my dress every day!! Thank you very much.
Response: Thank you very much Leticia for choosing us! You were really beautiful! We wish you all the best. Customer service department BARCELONA AIR
Ana de Gracia Ajenjo: My experience was super good. Apart from the designs they have, all the people who attended me were very kind. When it comes to the search for the dress, Cruz accompanied me and I cannot imagine a better companion. Super attentive, delicate, patient and, on top of that, with a lot of experience, she immediately knew how to look for what I might like and take advantage of it, so much so that I wore a dress.
Response: Thank you so much Ana for choosing us! We are pleased to have been part of such an important day! All the best, Customer service department BARCELONA AIR
Elena Ortega Martín: I got married in September wearing a Barcelona-inspired dress. Despite arriving with hardly any idea of what I wanted, Cruz quickly knew how to see the type of dress that would fit me best and the style that most caught my attention. The result was super good, in addition, the dressmaker did a great job with the arrangements.
Response: We really appreciate receiving comments like yours Elena. Thank you very much! We will be delighted to welcome you back to our AIRE BARCELONA wedding dress, party and cocktail dress stores. All the best, Customer service department BARCELONA AIR
6. ROSA CLARÁ MADRID | Velázquez, 51 - Salamanca
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4.2
551 reviews
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Address: C. de Velázquez, 51, 28001 Madrid, Spain
Schedule: Closes soon ⋅ 9PM ⋅ Opens 10AM Fri
Telephone: +34 915 77 05 59
Business type: Bridal shop
Marcela Barnes Hernandez: The customer service at the store is great, all the girls take care of every detail but Sometimes you feel when you have your appointment for fitting day, they are in so much rush that you can’t have enough time to check everything or enjoy your time. The central customer service is the worst ever, lack of service, lack of attention to detail and overall response and empathy considering the pandemic was very poor. I spent a lot of money of my wedding dress which was extremely important to me and this should have been a better standard.
Response: We are really sorry to read your comments, Marcela. We will take note in relation to your comments about the service in the store, and about our Customer Service Department, we have reviewed our system and we do not have your name in our database. We would appreciate it if you contacted us and could give us more information in order to review what happened, by writing to customerservice@rosaclara.es. Kindest regards, Customer Service Department ROSA CLARÁ GROUP
Anuś AB: Expectations were big, service so so
Response: We are really sorry to read your comments, Anús. We appreciate if you could contact us to provide us with more information about your visit so we can review what happened. You can contact us through customerservice@rosaclara.es. Warmest regards, Customer Service Department ROSA CLARÁ GROUP
Mauricio Hinojosa: Excellent service, nice people in the store doing the extra to help out.
Response: Thank you very much for your comment Mauricio! We will transmit your message to the entire team at the ROSA CLARÁ Velázquez 51 wedding dress and party dress store. Kindest regards, Customer Service Department ROSA CLARA GROUP
María Dolores Ibáñez de Aldecoa Martínez: El precio es elevado pero la calidad y el trabajo de ser hecho a medida es espectacular, así como la atención de Larisa (mi asesora en tienda) y María quien hizo cambios a contrarreloj. Vivo fuera de España y solo tuve oportunidad de hacer las pruebas una semana antes de la boda, pero todo fue genial. Tuve tres pruebas de lunes a viernes y los cambios fueron rápidos pero correctos. Me quedaba el vestido como un guante, lo cual nunca tuve claro que pasase al 100% por vivir fuere e ir con el tiempo contado. María fue muy profesional y me explicaba con paciencia los cambios que recomendaba y el por qué, todos quedaron perfectos. También he de destacar que la tela es increíble y en mi caso hizo que el vestido cayese natural y perfectamente y era muy, muy cómodo. The price is high but the quality and the work of being made to measure is spectacular, as well as the attention of Larisa (my store adviser) and María who made changes against the clock. I live outside of Spain and I only had the opportunity to do the tests a week before the wedding, but everything was great. I had three tests from Monday to Friday and the changes were fast but correct. The dress fit me like a glove, which I was never sure would happen 100% for living abroad and going with time counted. María was very professional and patiently explained the changes she recommended and why, they were all perfect. I also have to point out that the fabric is incredible and in my case it made the dress fit naturally and perfectly and it was very, very comfortable.
Response: María Dolores, ¡muchas gracias por tus magníficos comentarios y por dedicar unos minutos a compartir tu experiencia en ROSA CLARÁ Velázquez 51! Estaremos encantados de volver a darte la bienvenida en nuestras tiendas de vestidos de novia, trajes fiesta y cóctel, y conjuntos de comunión Rosa Clará. Un saludo, Departamento de Atención al Cliente GRUPO ROSA CLARÁ María Dolores, thank you very much for your wonderful comments and for taking a few minutes to share your experience at ROSA CLARÁ Velázquez 51! We will be delighted to welcome you back to our Rosa Clará wedding dress, party and cocktail dress, and communion outfit stores. All the best, Customer service department ROSA CLARÁ GROUP
Cristina Vara Navarrete: No pude elegir mejor lugar para el vestido del día más importante de mi vida. Desde el minuto 1 todo el equipo de Rosa Clará nos ha brindado una atención de 10. Te asesoran y aconsejan de la mejor manera posible. Todas las pruebas de vestido fueron genial, las dos modistas con las que traté fueron super amables. Sin embargo quería dar una mención especial a Mari Carmen, porque ha sido como un hada madrina para nosotras. El lunes anterior a mi boda (6 días antes) mi madre no tenía vestido, y le encantó uno que se probó el día de mi última prueba de vestido. Gracias a Mari Carmen le di una de las sorpresas más bonitas de nueustra vida, y su vestido quedó espectacular en tiempo record. Millones de gracias otra vez! I could not have chosen a better place for the dress of the most important day of my life. From minute 1, the entire Rosa Clará team has given us a 10-point service. They advise and advise you in the best possible way. All the dress fittings were great, the two seamstresses I dealt with were super friendly. However, I wanted to give a special mention to Mari Carmen, because she has been like a fairy godmother for us. The Monday before my wedding (6 days before) my mom had no dress, and she loved one that she tried on the day of my last dress fitting. Thanks to Mari Carmen I gave her one of the most beautiful surprises of our lives, and her dress turned out spectacular in record time. Thanks a million again!
Response: No te imaginas lo feliz que nos hace recibir comentarios como los tuyos Cristina, ¡ambas estabais preciosas! Transmitiremos tu mensaje a todo el equipo de la tienda de vestidos de novia y trajes de fiesta ROSA CLARÁ Velázquez 51, y en especial a Mari Carmen. Te deseamos todo lo mejor! Departamento de Atención al Cliente GRUPO ROSA CLARÁ You can't imagine how happy we are to receive comments like yours Cristina, you were both beautiful! We will transmit your message to the entire team at the ROSA CLARÁ Velázquez 51 wedding dress and party dress store, and especially to Mari Carmen. We wish you all the best! Customer service department ROSA CLARÁ GROUP
María José Zapata Moya: Quiero agradecer a Maricarmen de la tienda de Velazquez 51, el exquisito trato que tuvo conmigo y mi familia. Me hizo facil, comodo, cercano y agradable algo tan dificil para mi como era elegir el vestido de novia. Paciencia infinita y sonrisa perpetua. No era la primera tienda de la firma donde probé pero si fue la ultima y definitiva. Gracias de veras por vuestro trabajo. Maria Jose. I want to thank Maricarmen from the Velazquez 51 store, for the exquisite treatment she had with me and my family. It made something as difficult for me as choosing the wedding dress easy, comfortable, close and pleasant. Infinite patience and perpetual smile. It was not the first store of the firm where I tried but it was the last and definitive one. Thank you very much for your work. Maria Jose.
Response: Muchas gracias María José, comentarios como los tuyos nos motivan para crecer y mejorar día a día. ¡Estabas preciosa! Un saludo, Departamento de Atención al Cliente GRUPO ROSA CLARÁ Thank you very much María José, comments like yours motivate us to grow and improve day by day. You were beautiful! All the best, Customer service department ROSA CLARÁ GROUP
Raq Lu: Muy recomendable. Hemos recibido un trato durante la elección del vestido excepcional e inmejorable por parte de Conchi. Nos demostró cariño, amabilidad y la predisposición y mucha paciencia. Qué gran profesional, gracias a ella pude elegir un vestido precioso. Highly recommended. We have received an exceptional and unbeatable treatment during the choice of the dress by Conchi. He showed us affection, kindness and predisposition and a lot of patience. What a great professional, thanks to her I was able to choose a beautiful dress.
Response: ¡No podemos hacer más que agradecerte tus maravillosas palabras! El placer fue nuestro. Un saludo, Departamento de Atención al Cliente GRUPO ROSA CLARÁ We can only thank you for your wonderful words! The pleasure was ours. All the best, Customer service department ROSA CLARÁ GROUP
7. Manu Garcia Costura Madrid. Vestidos de novia y fiesta. - Centro
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4.2
189 reviews
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Address: C. Mayor, 12, 28013 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 913 66 28 80
Business type: Bridal shop
Natalia Galera Menéndez: Last week I got married with the most beautiful dress in the world that I bought in this store. The value for money is incredible. My mother also bought her dress there and it was spectacular. The attention from the unbeatable staff, they are charming and guide you very well to adapt to your tastes and needs. I asked them to make the dress for me in a very short time and they answered me without problem. For any other event I will go to this designer because really my experience with them has been ten. Thank you Reme for your help and your love.
Response: Thank you very much Natalia for rating us with 5 stars, the pleasure is ours for having you among our clients!!!! A huge kiss.
Candida Fernandez: Thank the treatment received in Manu Garcia, especially Reme who knew from the first moment what he was looking for. Undoubtedly a great firm not only for its dresses but also for its staff and treatment. One hundred percent recommended if you want to wear on a big occasion.
Response: Thank you very much Candida for valuing us with such affection. We are looking forward to seeing some photos and we thank you for the trust you have had in the team! A huge kiss
Marta C Na: I wanted to highlight the great help and service of Reme. From the first moment she attended me very kindly by phone and also through WhatsApp about dresses, information, etc. for weeks. Unfortunately, the dress I was looking for was not in the store because it was from another collection and she moved heaven and earth to find it in Europe. Finally the dress no longer exists but I wanted to record your kindness and impeccable work.
María Morán: Highly recommended site. They made me a custom dress and it was perfect, just as I asked for it with all the details and also, of quality. Very professional and friendly treatment.
Response: Thank you Maria for choosing us and allowing us to be part of that special day. A big kiss.
Toñi González Martínez: I only have good words for the attention received from the first moment I entered the Manu Garcia store in Madrid. Reme received me and, as a very good professional, he knew how to advise me with the models that I mentioned. I have gone to the necessary tests and I have been able to meet the other people who make up an excellent team such as Lola, Esther and the seamstress. Continue like this because you do an excellent job, making the client feel comfortable and in the best hands. A big hug Reme, it shows that you enjoy your work and that is the best thing that can happen to you so that everything goes perfectly!
Response: Thank you very much Toni! What an illusion that you leave us this special review. We work every day with great enthusiasm and these messages make us very happy. Many kisses
8. Maje - Madrid Coello - Salamanca
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4.1
46 reviews
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Address: Calle de Claudio Coello, 22, 28001 Madrid, Spain
Schedule: Closed ⋅ Opens 11AM Fri
Telephone: +34 914 35 94 76
Business type: Women's clothing store
André Srinivasan: Very attentive and helpful staff helped us pick out a dress for a cocktail event.
Magdalena Rotaru: Worst customer service ever , don’t buy from this store. I’m a big fan of the brand, this is just not the location to buy from as the personnel is not solution oriented and they have the most condescending tone
B T: In February 11th I brought by internet 3 pieces of clothes. They sent to me just 2 of them and they told me that there was a problem in their system. They sold twice the same jacket and there was no more in the storage. Since that I’m trying to talk in Maje to have a answer. Are hours hanging on the phone waiting for someone that says only that some day they will give my 135,00 euros back. I already called 5 times and wrote 3. Nothing happens.
jose herranz: Excellent care and help. Very attentive and friendly staff. I was completely lost looking for something to give to my girlfriend and the guys had the patience and kindness to help me. Highly recommended.
Xose F g: I went to get a present for my girlfriend. The attention has been fantastic, the staff super attentive at all times, they have advised me very well. I would go back without hesitation.
Gina Moise: The attention is always fantastic, although sometimes you notice tension and stress, I imagine it was due to a visit from those responsible. Very uncomfortable for the client, also the managers look at you and observe. All the best.
9. Pronovias Madrid Velázquez- Vestidos de Novia - Salamanca
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4.3
619 reviews
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Address: C. de Velázquez, 29, 28001 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 916 35 19 72
Business type: Bridal shop
paulina korfanty: Supper happy with the service provided. Amazing dresses, service and atmosphere. A big selection of dresses and accessories. Very well recommended.
Response: Hello paulina korfanty, we love to provide unique and unbeatable experiences to those who visit us! ✨ We wish you the best, PRONOVIAS Madrid 💛
Stephanie Mangrum: I had an excellent experience at Pronovias on Velazquez! I found the dress and had the help of Raquel! She was amazing and took the time to make me feel special. She took care of every detail and answered all my questions. I am so happy and relieved to have found the perfect dress! I highly recommend this store and Raquel!
Response: We love to provide unique and unbeatable experiences to those who visit us! We wish you the best, PRONOVIAS TEAM
Maria Fernanda HAMDAN ZARAGOZA: Raquel was very kind and welcoming as soon as we walked into the store. I truly feel like I got treated like a princess. She was very patient, attentive and helpful. I would recommend Pronovias Velázquez 100% all the dresses have lovely fabric and were beautiful.
Giorgiana Jercan: Lourdes is amazing ! She went above an beyond !!!! She was a pleasure to deal with , extremely warm and friendly !!!She made us feel very comfortable and welcome and it was very clear that she wanted the best result for me!!
Response: Thank you very much for this wonderful review! We feel lucky to have clients like you. We wish you the best, PRONOVIAS TEAM
M M: Amazing weeding dresses make feel want to get married ;)
Emma Higgins: Beautiful store, lovely staff who were happy to help! Although this was my first visit to try dresses on, they made me feel so at ease and would definitely want to revisit to find the one!
Vlada Shokina: Friendly stuff, i persobally only liked one dress in the shop but I can see that the selection can fit to many!
Gabriella Panico: Super! They were super nice! And The dresses were amazing!!! 😍😍
Laksha Mirpuri: Amazing!
Response: Thank you for the excellent review . All the hard work towards creating an unique experience and exquisite gowns only reflects on satisfied, happy and amazing customers like you. Best wishes, PRONOVIAS TEAM.
10. MANGO - Centro
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4
1308 reviews
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Address: C. de Preciados, 8, 10, 28013 Madrid, Spain
Schedule: Open ⋅ Closes 10PM
Telephone: +34 915 21 75 71
Business type: Clothing store
Aggie Wang: My friend and I had the worst experience in Spain just in the store. When we entered we were told they were going to close in 30 minutes. When we grabbed our stuff and went to the fitting room, the girl showed her reluctance to let us in. Originally I grab five cloths to try on. But realized we didn’t have much time so returned three back to her and only tried two cloths. During the time she showed her attitude with so much impatience and annoyance on her face. Also told my friend who was waiting outside to rush me. We were not the only customers in the store. There was another couple of which the lady also was in the fitting room and husband/boyfriend was waiting. But the staff did not say anything to them. Only pushing us. Maybe because they were Spanish speakers. We were apparently tourists speaking English. When I came out and we were going to the ground floor, it seemed the lift did not work. We asked the girl: has the lift been turned off? She responded in English in a very rude tone: I don’t understand. The whole time she was pushing us in English! Now she acted as if she did not understand English. We were so disgusted by her attitude and rudeness. If she does not like her job, does not want to serve her customers, why not leave?!
Aasif Chhipa: Quality products and healthy price. Better to wait for sale/Rebajas.
Najoua Jedira: Had a great time shopping.
Daria Hsph: The staff was extremely unfriendly - was even making fun of my friend asking for another side. One of the most important things for the customer experience is the service inside... They failed completely.
Darko Lukic: Friendly and kind staff
Applewithgeek Lei: Rude sales lady who rudely told us to leave the stand because the size we wanted do not exist. Kept raising her voice in Spanish.
Andre Remy Mananga Ateba: Superb clothing, up to date on fashion trend, outfit with quality fabric, I was lucky to golet nice tee shirts on sale and a superb pair of sunglasses
Jon Taplac: Very clean, well stocked and maintained. The most complete Mango we been in, in Spain
David Murphy: Another clothes shop called Mango. It looks like every other Mango I have been in so I refer my readers to previous reviews.
11. Valerio Luna. Madrid - Vestidos de novia y fiesta - Salamanca
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4.2
127 reviews
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Address: Calle de Castelló, 30, 28001 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Wed
Telephone: +34 914 65 06 91
Business type: Bridal shop
Ana Raya: EXCEPTIONAL ATTENTION I bought the dress for my wedding in the store in Madrid. From the first moment, I felt calm and with the total certainty that I was in the best hands. The incredible dress but the highlight is the good treatment and professionalism of the entire team. I recommend it 100%, they know how to advise and they look at every last detail so that that day was perfect. Many thanks!!!
Response: Thank you very much Ana for appreciating us with love, it has been very special for us to accompany you in choosing the dress and for enjoying with you. A huge kiss from the whole team.
Amparo Cachero: My experience has been with this magnificent firm. My dress was godmother and the success at the wedding was total. They met the scheduled dates for the tests and that gives you a lot of security and peace of mind. I recommend it without any debt. Thanks Caroline.
Response: Thank you very much Amparo for valuing us, the pleasure is ours to have you among our clients. A huge kiss from the whole team.
Beatriz Coronado: I bought my wedding dress and although I had no idea what I was looking for, they gave me very good advice and I found what I did not know I was looking for. The treatment until the last day was excellent, friendly, patient and careful to the smallest detail. I recommend it!
Response: Thank you very much Beatriz for recommending us. You are a client 10 that we have loved as an advisor! We wait for your photos to see how beautiful you were! Kisses
Raquel Lozano: Thanks team for everything! We have bought a godmother and sister of the groom suit and we are delighted. From the first moment they have advised us and have taken care of every last detail so that our dresses are perfect. Thank you Mar for your closeness and trust and the rest of the team for making our visits so pleasant.
Response: Thanks to you always for choosing us and making our attention to you so special. We hope everything turned out perfect! A huge kiss from the whole team.
LAS COSAS DE CARMENCITA: Buying at Valerio Luna, apart from being a success, has been a very rewarding experience. The first day I walked into the store, I knew I would walk out of there in a dress. All the designs are wonderful, the quality unbeatable and the treatment incredible. Carolina attended me, a charming person, she made me feel like the most beautiful woman in the world, always attentive, very affectionate, a great professional, she solved all my problems with great efficiency and made my choice of dress and the successive tests, a few very pleasant moments that when they finished I felt sorry because I was going to miss those laughs and that love. I would also like to mention Daniella who has wonderful hands and knew how to adapt the dress to my body, it fit me like a glove. Always attentive to my needs, she made my dream come true. Enchanted is little! Without a doubt, I would go back there to buy a thousand times!
Response: ohh!! Thank you so much for these kind words. We enjoy our work and finding people as special as you in our day to day is a real pleasure. We are looking forward to seeing the photos! A huge kiss!!!
12. Primark - Centro
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4.2
87949 reviews
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Address: C/ Gran Vía, 32, 28013 Madrid, Spain
Schedule: Open ⋅ Closes 10PM
Telephone: +34 913 60 55 06
Business type: Clothing store
Karla Luebbert: OMG! I didn’t know what to expect. All of my friends are always talking about this store , but I never really payed attention until I saw it with my own eyes. This store has like 5 floors where you can find everything from makeup, shoes, underwear, accessories, etc. And don’t get me started on the prices, they’re totally fair and if you’re lucky enough to find a good discount you would bring home a trendy garment for less than 5 euros. My advice is go with a lot of time, at least 3 hours to see and try everything. There’s a lot of people, so the lines at the dressing rooms are very long. The staff is nice, polite and quick. If you see something you love and you’re not so sure about taking it home, TAKE IT! Or you’ll regret later. Enjoy this beautiful, trendy, and cheap clothing paradise 💕
Bethany Nauert Mendez: This five floor department store is so packed it’s almost overwhelming. I thought there was so much i didn’t know where to start. I did find cute pajamas and a dress. But by the time you go try stuff on it’s almost exhausting bc there’s so much to look at. Customer service was great, everything is was well stocked and the lines moved fast. Even for a weekend it was quite efficient in there.
Marcelo Tardío: Right place for affordable clothes at good quality. Very good price-quality relationship. It is very crowded, besides, you can always find what you need. Review the items before anf after purchasing specially if you are buying a pack. Some could be missing.
Maryam from Qatar: I think this is the biggest PRIMARK in Madrid. The location is perfect! Actually i was facing it from my hotel room view (hyatt centric). I love this place, but the other branches around Europe were more helpful. (Like Germany & France & UK branches.) unfortunately, here most of the employees (laborers) doesn’t speak or understand English, which was really annoying. I’ve noticed that the prices here are higher than the other countries but I’m not sure is it because it’s a high season or the prices has already increased in all Europe?. escalators are in one place which makes me very tired. This branch is full & very crowded 24/7. There are dressing rooms but I haven’t been able to try them out. The store sells most Disney characters stuff! Also harry potter! And all the accessories like stationery, food (sweets). Best thing in primark is the Pajamas! Don’t miss them!!! Prices are still considered good compared to the quality. EVERYTHING IN ONE STORE. MEN, LADIES, TEENS, KIDS, BABIES, FOOD, STATIONERY. You must visit.
kelly kelly: The biggest store I’ve ever seen. Many choices cool place to do shopping
Ebun Oluwole: Quite possibly the biggest Primark you might have been to.Four floors of complete chaos but you’ll definitely find what you need.
Shashank shekhar: Large variety of clothes. The good thing is the stock keeps rotating so you will find new clothes after 2-3 weeks.New stock have arrived in December. Good range products with nice offers and affordable prices.
13. INVITADISIMA - Moncloa-Aravaca
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4.1
72 reviews
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Address: Centro Comercial ZIELO SHOPPING Local 64, Planta 2, 28224 Pozuelo de Alarcón, Madrid, Spain
Schedule: Closes soon ⋅ 9:30PM ⋅ Opens 10AM Fri
Telephone: +34 686 07 99 00
Business type: Dress store
Estela Lomas Muñoz: Very bad company. It turns out that I ordered a dress which I tried on for a second and put it in the box since it was not my size and it was too big for me, I returned it and after paying ten euros for shipping costs they sent it back to me due to a supposed snag that surely they did it because I sent it in perfect condition. The worst I have come across Their answer is that they are sure that they have not been. When it is clear that they are not quality dresses, you only have to look at the fabric and the price.
Response: Good morning Estela, as we have been commenting for two weeks in different ways and after you sent us the confirmation email of your order, we told you that you have not bought in our store at any time but that you have made your purchase in another online store that it's not ours. We ask you to remove the review since you are in the wrong store and you are putting a negative review of a service that we have not offered you at any time. You have a good day.
Bea Navarro Yague: Ideal dresses for all pockets. They are very attentive at all times and advise you on the models that are best for you. It was a success to buy the dress for my last event.
Brianda Galve Maldonado: Excellent care! They have a wide variety of dresses and accessories, for all tastes and budgets. They offered me a lot of options based on what I asked for and they advised me on what I needed. I totally recommend trusting them for any event, I will surely come back!
Alvaro Oteo Zaccagnini: I bought a dress for my wife and the attention and treatment has been great! It shows that the fabric is of quality and my wife loved it.
Response: Good afternoon Alvaro! Thank you very much for taking the time to leave us a review. We are very excited to know that your wife liked the dress. We hope to see you soon again in our store. Invited Team :)
Beatriz Viqueira: I am delighted with the dress and the service. I bought it just a week before the wedding and it arrived on time. The quality is very good and the dress is exactly the same as in the photos. In addition, all the doubts I had were quickly clarified through a WhatsApp chat. They advised and guided me at all times. The dress was also a success ☺️
Response: Hello Beatriz! First of all, thank you for taking the time to write us a review. Your good words praise us. We hope to be able to help you soon, and that you succeed again with one of our dresses!! Invited team. <3
Leticia Rincon: Super satisfied with my experience in the store. I went yesterday to look at dresses for a wedding and I always appreciate the kindness of the owner, and her advice. She knew how to guide me through the type of dress and color tone that favored me the most, she also gave me many tips for the hairstyle and accessories. I took a beautiful set and spectacular earrings. I absolutely recommend it.
Response: Hi Leticia, thank you very much for your review. We always try to make you feel as comfortable as possible with our entire team and that you also find what you were looking for or advise you on what you need for your events. It was a pleasure to serve you, whenever you need it, come back to visit us. Thank you very much for trusting INVITADISIMA
14. Lady Cacahuete - Centro
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4.8
153 reviews
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Address: Corre. Baja de San Pablo, 26, 28004 Madrid, Spain
Schedule: Closed ⋅ Opens 11:30AM Fri
Telephone: +34 915 32 77 94
Business type: Women's clothing store
Rebeka Campos-Astorkiza: Their clothes are designed AND made in Madrid, with unique styles and high quality. The shopping experience is also wonderful because of their personalized attention to each of their costumers. I highly recommend this store!
aymerick oller: Top
Mayte Espi Hermida: My favorite clothing store in all of Madrid!! Unique designs, exceptional attention by all the girls. Beautiful clothes that feel great, the best thing is that they create designs for everyone, for all types of beauty, so that you feel good about yourself. Vintage style that fascinates me personally and I think it favors a lot and obviously the prices are higher than in a clothing chain, because here you can buy unique clothes that adapt to you and not the other way around, not to mention that the client matters, he is a person. A 10 are phenomenal!
Katherina Melo: Beautiful there I bought my wedding dress, I needed an alteration and they did it quickly and the next day it was ready. They sell very nice clothes and very cool shoes. I recommend if you like authentic things.
Response: Thank you Katherine. Enjoy your purchase a lot
Josephine: I was attracted by the name .... It is a very cozy little place, it offers clothes and shoes with original designs and a peculiar style. They take care of you very well. When I was last month I could not buy anything due to lack of space in my suitcases, but I know that I can look at the news on your website and buy from a distance ... super
Mayte Espí Hermida: She is wonderful, the clothes that she designs are marvelous, beautiful and look great, they accentuate personal beauty and enhance it. She understands that the woman is full, different, with curves or perhaps without them, but each one in her own style, simply wonderful. The clothes she makes really make you feel beautiful, like her, like everyone else. It is of quality and made in Spain. More cannot be asked for. Thank you
Response: Thanks to you Mayte! Hopefully we'll see each other again soon
Lucía Madridano Gutiérrez: A marvel. The clothes are of very good quality, super feminine and with great patterns: they highlight the best of each body, and when you wear them you look spectacular. The attention in the store is unbeatable, they dedicate all the time you need, without rushing or pressure, and with a lot of kindness, they are a charm! A must visit if you go to the center of Madrid
Response: Thank you very much, Lucia. We will be delighted to have you come back.
15. El Tocador Vintage - Centro
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4.3
311 reviews
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Address: Calle de Apodaca, 6, 28004 Madrid, Spain
Schedule: Closed ⋅ Opens 11AM Fri
Telephone: +34 911 76 15 10
Business type: Bridal shop
Carolina Duarte: Went to buy my wedding dress, great experience! I ended up spending more than I wanted, but I was worth it. Amazing and unique dresses. The stuff makes it easy and they get your style very fast helping you every step of the way.
Response: We appreciate your comment and assessment. regards
annabelle crane: Two experiences with them - both a smashing success. First it was a formal event a year ago, second was my wedding this year. They make it so easy. Their dresses are so beautiful, stylish and elegant. And prices are fair too. My wedding dress was simply stunning - I cannot imagine anything more lovely. I have no reserves whatsoever. This shop is for real. I recommend it a thousand times over.
Response: Thanks for your comments and feedback.
Leila Islam: Terrible service post sale. They don’t say anything about being non refundable and although it is in the small print they pressurise into buying quickly saying they have little stock left. I asked for a rerun and got a very cold and blunt response. Terrible!
Response: Good morning Leila; We have reviewed your case and verified that you made two visits to our establishment for the test of the same dress. In your specific case, we have seen that there were no stock problems, since it was a collection that was commissioned for you, with a delivery time of about 4 weeks as indicated. In the document that was delivered at the time of paying 50% to carry out the order, all the conditions of sale are clearly specified, terms in which the staff are usually insistent to avoid confusion. Apart from the document, it also has boxed signs and conditions of sale on the ticket itself. In the Vintage Dressing Table, we attach great importance to clarity in our sales, since this contributes to the full satisfaction of our clientele. Receive a cordial greeting.
Olivia Pozzesi: I bought a wedding dress, really nice, just what I was looking for. The attention of the girl who attended me was very good until it was time to pay. I noticed a small stain (really a very small one), and reported it to him. The girl told me that they are not responsible for paying for the dry cleaning, since they tell the clients to go without makeup and the dress was a unique model. The excuse seemed ridiculous to me, since they should sell dresses in perfect condition if you buy it new. And it should be noted that I went there with the photo I saw on their website of the model wearing that dress, who was obviously wearing a lot of makeup. So I felt like I was being teased in my own face. Not to conflict and since I liked the dress, I paid for the dry cleaning myself (50 euros), and what could have been a beautiful and memorable experience turned into a rather bitter one. This policy is unfortunate.
Response: Hello Olivia, thank you very much for your comment, we are sorry that you felt this way. Your dress was a unique model like many others that we have in the store. In this section of dresses there is only one of each and they are exclusive models but discounted for this reason it is normal that despite asking you to come without makeup in some exceptional case they could have some small flaw due to the tests and the exposure of the garment. We always ask you to review it before leaving the signal. In this case we checked it and there was a small stain behind the knees on the skirt and you are offered a dry cleaning service with a symbolic price of 50 euros (this price is due to the fact that we have special agreements with our trusted dry cleaning service so that it is economical) Otherwise, the price of dry cleaning a wedding dress is usually more than 100 euros. Finally, emphasize that the store does not take care of the dry cleaning in discounted dresses since they are quite tight prices, we simply give all possible facilities so that if necessary we can provide you with everything as much as possible.
Leide De Melo Martins: Myriam, a delicate, restrained, attentive and sweet advisor. Attention is always the most important thing and in this case it far exceeds my expectations. The beautiful and cozy place, I also loved it, highly recommended
Silvia GM: They have beautiful dresses as well as shoes and accessories. Thank you for the great kindness of Miriam who attended me even without an appointment, taking advantage of a gap that she had at that time. He got me an appointment for a couple of sewing alterations with his trusted seamstress for the same day they did a perfect job. As for the price of the dress, it was great. I left delighted. For the next occasion, I will not hesitate to return.
Response: Thanks Silvia, we send your words to Miriam. a greeting
Rocío Arroyo: I loved the treatment and advice of the person who attended me. The store is small but it has a wide variety of dresses and the customer service is fantastic. It is important to book an appointment to be able to try on the dresses.
Response: Many thanks! We hope to see you again soon! All the best!
Esther Alvarado: My wonderful wedding dress is from this small shop in the center of Madrid. Thank you so much for helping me look like a fairy.
