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1. GAME
Address: C. de Preciados, 34, 28013 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 918 30 94 08
Business type: Video game store
Web page: https://www.game.es/
Near GAME:
- a 11 meters away pasta restaurants: La Tagliatella
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GAME: what do users think?
Alyson Miller: Very friendly staff, great selection of new and used games, reasonable prices. secondly recommend, and we'll def be back :)
Response: Hi Alison! We are glad to read the trust placed in our brand. We are delighted to see that your experience in our GAME Preciados store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to serve you, Alyson Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones , gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, mats, POP figures and collectors of your favorite sagas. We appreciate your trust in us and we hope to see you again soon at our GAME Preciados center Receive a cordial greeting from Roberto from the GAME Customer Service team
Jose Molina: Great and friendly staff. At the end I did not bought anything but they explained all the details I asked about the several options available. The shop can get a little bit crowed because it is located near a very popular area and it is relatively small, but they are very well organized.
Itay Tauber: Great store! I bought a PS Vita for 60 euros which is pretty cheap for that console. The employee who helped me was patient and nice, he answered all of my questions and was very informative.Thank you!
DarkOrys: Your good ol'videogame store, having usually prices on the high side of the spectrum both for second hand and new videogames, only coming in handy for people who want to have physical copies of their games, and for console gamers really, as PC titles have little, if ever, space on the shelves.
L M (mrbunny89): Nice mix of products, kind staff, it's small and some of the customers don't respect the distance but that's not the staff's fault.
Miguel Angel: Good offers on used games (below 15 bucks or even 10 in actual hit games) Plus the merchandise and how well positioned is, this is one of my favorite game stores
Fabio Bezerra: Very good store, you can by a good range of second hand games.. also new ones, of course. But the prices could be better.
Bill Gilmore: Got my copy of Animal Crossing pre ordered and the staff were very friendly and spoke great English
Ahmed Nasr: Amazing Game shop (PS/Xbox/PC/Nintendo/etc..) you can find consoles and games and any kind of accessories or tools, also they have old/second hand games for low prices and also second hand consoles
Diego Mendoza: Nice place to buy new and used games. Great service, they have a staff of gamers!
2. Chollo Games
Address: 8, Calle del Arenal, 8 - 1ª Planta Local 18 Centro Comercial Arenal, 28013 Madrid, Spain
Schedule: Closed ⋅ Opens 11AM Fri
Telephone: +34 915 23 23 93
Business type: Video game store
Web page: https://www.chollogames.es/
Near Chollo Games:
- a 5 meters away eyebrow waxing: Bombay India thread depilación
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Chollo Games: what do users think?
ben simpson: Full to the brim with unique merchandise from a variety of series including Pokémon, Kirby, Final Fantasy and Dragon Quest. There is a ton of vintage Japanese video games and books like game guides and manga.
Response: Thanks for your review. We hope to see you again here soon. If you have any question or are looking for anything game related, please contact us through our web page or email. We ship worldwide.
Veronica Malmström: Amazing store worth a visit for all game lovers! It feels like a game store in Japan. Prices are good and lots of interesting and original stuff.
Itay Natan: What a store, such a great selection, and great workers. It was such a joy to be there, bought a few current gen games, but there are alot of great old school and retro collections.
Alyson Miller: I wish i could rate it higher! the guy was SOOO friendly and helpful and kind! the selection is fantastic, and the prices totally reasonable. again, INCREDIBLE selection - but more notable was how massively friendly and helpful the guy who works there (or owns it?) is!!!
Response: Thanks a lot for your visit and your review. We hope you enjoy your games. If you can't find those hard to get games, please contact us on our web page and we will try to find them for you. Best regards.
Richard Vernon: Wow! What a place! I travel for work a fair bit and always make a point of checking out the retro games store where ever I may be. Well, we have a new winner with Chollo Games! Mind-blowing selection of items, well priced and helpful staff. Left with a WonderSwan and a copy of Switch on the PS2. A must visit!
Alfonso Sillero: No matter what, every time I visit Madrid I go visit Chollo Games, it's my favourite shop to visit.
Maks Dobr: Very good store! I bought snes with Mario and tested it in this store. Best retro store in Madrid:)
Response: Thanks for your review. We hope you'll enjoy your Super Nintendo. Please come to our shop again if you come back to Madrid. And remember that we ship worldwide through our web page.
Bez Bezson: If you like retro games, or fancy a trip down memory lane, you need to visit. I like retro games, but I wouldn't say I was especially into them. However, I nearly wet myself - this place is that good. Many different old consoles and games, including a noticeable number of Japanese imports. Atari 2600, Vectrex, Game & Watch, Master System, NES, Super NES, Megadrive, Jaguar, Dreamcast, N64, Gameboy, they're all here. Just wow!
David Fernandez: An excellent retro games shop bought a couple of classic used PAL PS2 titles (surprisingly they originates from the UK), their condition seemed to be good... worked out cheaper than if I bought the two titles via ebay used and then shipped them to Spain.
Mohamed Alhamadi: If you are a Retro game collector. It's your place.
3. GAME
Address: P.º de la Florida, 2, 28008 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 917 16 86 28
Business type: Video game store
Web page: https://www.game.es/
Near GAME:
- a 5 meters away Chinese buffet: Kekexily
PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
GAME: what do users think?
The milk your dad never came back with: This is just an AMAZING video game store. I myself collect video games and this, without a doubt, is the best one I've visited so far. It has new games like Legends of Arceus, and old ones like Splatoon 2. Once again, best video game shop, 5 Stars.
Response: Dear Customer: Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
David: It's fine to buy games and some other stuff
Warre Yacef: Good but not if your looking for old games
libroescolar. es: Updated video game store inside PPio station hub
Marina couso atalaya: Good for second hand purchases
Yogesh Thakur: .car game
Dirudo Mélon: Game
Miguel Ángel Mancebo García: I bought a 12GB ps3 slim. I ask the worker who attended me if, despite the low memory of the console, I could play a single game and he answers " To spare ". I buy a single game and there is not enough memory with 12 GB. I buy a generic ps3 controller for the console and when I get home I find that the controller is for ps2. My mistake of not checking it before I got home but you can't even trust the worker for a simple command, he also tells me that it costs €10 and in reality they charged me €15. (I clarify that the store was empty and it was not a situation in which the worker was overwhelmed). Bad experience.
Response: Dear Michelangelo: We regret first of all the defect that you indicate in the article. At GAME all our products are guaranteed and you will always have support in case of any anomaly in the operation. If you want to detail the reason you describe in the review, you can contact us at: http://www.game.es/atencion-al-cliente, Shop option. All products sold have an official manufacturer's warranty that has to cover any type of defect attributable to the manufacture of the product. During this period, the manufacturer is responsible for the repair through its official technical services network. If the new item has a manufacturing defect, going to any of our stores will be enough to manage the warranty. If the product presents any malfunction in the first fifteen days from the date of purchase, you have the right to have it exchanged for another totally new device. If this is your case with any console or device purchased from GAME, go directly to the store where you bought it so that we can exchange it for a new one. You also have the option to contact us at https://www.game.es/atencion-al-cliente and we will indicate the steps to follow. Pre-owned products are always tested and have a 1-year warranty. The GAME Technical Service is a quality service made up of a team of highly qualified technicians with years of experience in repairing consoles and controllers. We offer our clients who may need it an expert, trustworthy technical service. We are here to help you with whatever you need. For us it will always be a pleasure to assist you, thank you for your time. Receive a cordial greeting from Diego from the GAME Customer Service team.
JavieRomán: I feel that I have been cheated. Last 06/08/22 I made the pre-sale of the PS5 in my usual store GAME (Príncipe Pío). At the time of pre-booking, I commented that I was only and exclusively interested in the option (CONSOLE + CONTROL 500 euros) to which the clerks told me that when they received remittances they were completely unaware which pack they would receive but that in any case if it did not arrive the desired one, the pre-order was returned to me and I was added to the list again since they assured me that in any case that pack (CONSOLE + CONTROL 500 euros) would be received, so I did not mind waiting more months if it was necessary. Now, being satisfied with the information provided, I decided to sell my PS4 in that same store to be able to finance the purchase (CONSOLE + CONTROL 500 euros) as they encouraged you to do for people interested in the PS5. The problem comes when today, on 08/02/22, I went to buy my PS5 as soon as I received the confirmation sms, I went to the store and when I arrived the pack they had received was (CONSOLE + Gran Turismo 7 + Elden Ring + Horizon + Control 780 euros). Then I inform the clerk that I want to be added to the waiting list again to let this pack pass and wait for the one (CONSOLE + CONTROL 500 euros) as I had initially stated to what he tells me that this pack was never expected to arrive and that it was impossible for his colleagues to have given me that information (when they confirmed it to me on more than 4 different occasions and not only to me but also to a friend who, like me, has made the pre-reservation, although not the same clerk who attended me today, it should be noted). Apparently Sony has announced that they will not start marketing it again until 2024. So I find that I have sold the PS4 console as they encouraged you to invest in the PS5 and that the pack (CONSOLE + CONTROL 500 euros) that I had been promised more than once was not going to arrive until 2024. Finally I decided to buy the pack of 780 euros that they had, but I was not satisfied since it was not the economic amount that I had proposed from the beginning but also the games that they contain do not interest me as long as I do not spend 2 years without a console. So I felt cheated and there were no other possible alternatives to offer.
Response: Dear Customer: We apologize for any possible inconvenience caused. The packs are an opportunity that we recommend. Currently the sale of the console is done through exclusive face packs that you can get your PS5 console at the best price. They are limited packs only valid for reservations so that you can enjoy a complete experience from the first day, by offering an accessory, digital complement or game. In this way we also guarantee the avoidance of any type of speculation by acquiring the item individually for resale. The console is one per member, we want to reach the largest number of customers who are interested in it. The reservation is without commitment, being able to receive the amount in the same payment method. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Jaime Rodríguez Alonso: I pre-ordered the Pokemon Scarlet. Well, they had reserved the Purple for me, I come to pick it up and if I don't take the game that THEY had reserved for me wrong, they don't give me the figures that came with the game. In addition, the refund of the reservation is only made with the ticket, and when I booked the guy in the store told me that it was worth it with the membership card.
Response: Dear Jamie, We are sorry for any possible inconvenience generated by the facts that you tell us that do not represent the daily work we do for and for our clients. Please contact us at https://www.game.es/atencion-al-cliente and send us the registration locator that you will receive as you open the form, indicate Google Review in GAME Principe Pio and your Nickname so that we can identify your Member account with this review that you have left us on Google. Through it we will contact you personally to review it in detail with you and give you a solution. We work daily to provide excellent customer service in all our channels, managing weekly thousands of queries with success and very high levels of satisfaction, so there must have been some specific error or misunderstanding that we will review with you. If you send us your data we will solve it for you. It is our job, it will always be a pleasure to serve you. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so please send us the locator so we can review it with you. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
4. GAME
Address: Av. de Guadalajara, 2, 28032 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 917 16 87 64
Business type: Video game store
Web page: https://www.game.es/
Near GAME:
- a 5 meters away balloon stores: PARTY FIESTA
PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
GAME: what do users think?
alejandro serrano: Good
Luis Barrios: This store in the Las Rosas shopping center is well stocked, like almost all of the Game chain, and it is clean and well attended, and you can buy from console games, of all known brands, including consoles, and accessories, to games of computer, to a that of PC there are few games, but good. attached photos
Response: Hello Luis! Thank you for taking the minute to write your comment, we are delighted to read that your experience in our GAME Rosas store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to assist you, Luis Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones, gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, cups, mats, POP figures and collectors of your favorite sagas... We appreciate your trust in us and we hope to see you again soon at our GAME Rosas center Receive a cordial greeting from Juan from the GAME Customer Service team
Jorge Santos: One of the best Games in Madrid, especially the employee Adán, advised me on scary games, I came only for one game and I ended up with three more. He listens to you and advises very well.
Response: Hello Jorge! We are glad to read the trust placed in our brand. We are delighted to see that your experience in our GAME Rosas store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to assist you, Jorge Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones , gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, mats, POP figures and collectors of your favorite sagas. We appreciate your trust in us and we hope to see you again soon at our GAME Rosas center Receive a cordial greeting from Juan from the GAME Customer Service team
Taty. anna: I have no fault with the store, since although it is small it usually has almost everything, but the person who is attending in the mornings leaves a lot to be desired. He answers you reluctantly and without having a clue what he's talking about. Lack of professionalism.
Response: Dear Customer, Thank you for spending your time in evaluating us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our GAME Rosas store. If you want to detail the reason why you have not had a 5-star experience, you can contact us at: http://www.game.es/atencion-al-cliente, Shop option. We would love to talk to you and understand in detail what happened. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
TALARAMA4561: Small store but with almost everything you can look for in this sector. The staff (specifically Francisco who attended us) very attentive, friendly and it is seen that he knows what he is talking about (games, funkos, retrogames.etc)
Response: Dear Customer, We are glad to see the trust placed in our brand. We love to see that your experience with us has been excellent and if you want to describe the details of your positive experience we will be happy to read you :) At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience, our customer service is key to continue increasing our community so it would help us to know and we would be happy to read the reason for your 5-star review. We are delighted that you are part of our community of players, play PS5, PS4, Nintendo Switch or Lite, Nintendo Oled, Xbox Series, Xbox One or of course with your laptop or desktop PC Gaming or on your mobile phone. Anything you need here you have us https://www.game.es/atencion-al-cliente, on our Twitter channel @GAME_SAC or by visiting any of our GAME stores For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Raul Mo Ca: I just left the store very disappointed. This message is addressed above all to Fernando, a guy from the store, and another colleague whose name I don't know. Well, it's a shame you're going to buy a second-hand game that I know they already have in stock since I spoke to them the day before and they told me that it was reserved for a client whose reservation time is 48 hours and that today they do. They did not come to pick him up, he passed for us. The surprise is that we are going to ask the store personally and they tell us that they do not have it, that it is a highly valued game that is worth more than 100 euros and that it must be a stock failure. Not satisfied, I'm about to call another Game store to see if they have it available in the roses store and they tell me that they do have it available. I start calling several times until I get to talk to Fernando and he tells me that the game is reserved for a colleague, and I tell him how can that be possible if yesterday we were talking with a colleague and he told us not to worry that the game is for me in case the client was not. And Fernando tells us well, it's worth coming for him. When we got to the counter, they told us that the game had fallen behind the shelves and that they hadn't seen it. To my question, if you have stock, it should have appeared on your computer when I was there before, no? I don't get an answer. Not satisfied before leaving I ask him who the game was for and he tells me... you don't have it anymore?? It's yours! I insist, he answers that it was for the store manager. I find this type of behavior incredible in a store that is merely professional in the sale of video games and that they come up with nonsense as if I were to believe it. They waste people's time and of course these are the reasons why one thinks of going back to buy from this store. It's not the first time they've done it to me.
Pedro T.R.: They are unfriendly, I have gone to sell a Nintendo controller, I command that months before they had told me that they would give me 25 euros, well they gave me 14, the worst of all is listening to how one shop assistant said to another "hey man, you know how to calibrate this'. Then he also told me to get out of the store because I'm younger, they've given me a thousand troubles to buy it, after this I ask him, could he tell me how much the ea cards cost and he tells me that this doesn't exist and that I'm not speaking clearly. I tell him what cards for the computer and he tells me that he has from Microsoft but that it is not valid for it and from Steam and I have answered no because it was not the one he was looking for. Immediately afterwards I went to carrefour and found the one from EA
Response: Hello Pedro, The valuations change over time is something logical, in the same way that you do not pay the same for a launch product as over time. In relation to the calibration, the employees tell us that the colleague was new and did not know how to do it, that is why he consulted another colleague. Our store colleagues tell us that they did not tell you to leave the store because you are a minor. Keep in mind that part of our clients are minors and that is why we are not going to attend to them or tell them that they have to leave. I actually spent a lot of time as a kid at the GAME store near my house in my spare time. If you understood this, it is clear that we did not explain it well and we apologize. Lastly, we have EA cards in all of our stores, if you have been told that they did not have them or you have understood that we did not have them, we have explained it really badly and we apologize again. However, if you want to discuss the matter with me, you can contact me by sending an email to atencionalcliente@game.es to the attention of Roberto, indicating your Google nickname and referring to the store and this review, and I will contact you. For us it will always be a pleasure to serve you. Receive a cordial greeting from Roberto from the GAME Customer Service team.
MARCOS CARRASCO: Good treatment and the same confidence as always in their products. Honestly one of my favorite stores☺️
Response: Dear Customer, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
jose maria martin dominguez: Yesterday I was in this store and I want to say that the attention I received was exceptional. It had been a long time since they treated me so well. A 10 in everything.
Response: Hello Joseph Maria! We are glad to read the trust placed in our brand. We are delighted to see that your experience in our GAME Rosas store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to serve you. Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones , gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, mats, POP figures and collectors of your favorite sagas. We appreciate your trust in us and we hope to see you again soon at our GAME Rosas center Receive a cordial greeting from Juan from the GAME Customer Service team
Miguel Ángel Gutiérrez Donayre: An excellent staff. Every time I've been I've been treated and informed correctly.
Response: Dear Michael: Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
5. Game
Address: C. de Antonio López, 28026 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 914 99 32 02
Business type: Video game store
Web page: https://www.game.es/
Game: what do users think?
Antonio José Vera: Worst attention from one of the guys who deals with customers. Wasn't kind nor polite at all and didn't even make the slight effort to help me with my inquiries. First disappointment from one of the GAME stores ever.
Response: Hello Antonio. Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them very seriously. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected. We would love to talk to you and understand in detail what happened, since it does not reflect at all the attention that is given every day in all our stores. For security with your data, please contact us at: http://game.es/atencion-al-cliente . We are specialists in Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation, PS4 PlayStation, XBOX, Nintendo Switch consoles. All kinds of PC GAMING products and hundreds of merchandise items. So we are 100% sure that a next visit to our GAME Plaza Rio 2 store could be a new and great experience for you. We are with you and we will offer you the maximum assistance you need. We would love to see you again Antonio, for us it will always be a pleasure to serve you. Receive a cordial greeting from Javier from the GAME Customer Service team
Cesar Vesga: Ok
Carlos Manuel Morell Gonzalez: Super
silvia monje: The attention of the girl who was today Friday afternoon embarrassing. A badly educated with a lot of arrogance. I wanted to pay for it with a €100 bill. At first it was not funny, I told her that if they do not accept bills over 50 they should put it. She tells me that yes, but that I would turn around in coins, I told her that then I paid with a card that she was not going to give me everything in coins and her answer was IF YOU WANT, I'LL PAINT IT. People like this damage the image of the brand.
Response: Dear Silvia Thank you for spending your time evaluating us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our GAME Plaza Rio 2 store. Please contact us at https://www.game.es/atencion-al-cliente and send us the registration locator that you will receive as you open the form, indicate Google Review in GAME (indicate the store) and your Nickname for that we can identify your Member account with this review that you have left us in Google. At GAME we are with you to offer you the best care and experience, you will always have maximum assistance. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from GAME Plaza Rio 2 from the GAME Customer Service team.
Nestor Plaza Quintanilla: They are tough faces...I left a console separate because they didn't have a code to sell it to me at the time and when I got to pick it up the next day they raised the price and changed my games...well, sausages
Response: Dear Nestor, We are sorry to read what you are saying and we apologize, at GAME customers are the most important thing and above all we want you to enjoy the best shopping experience. On very specific occasions there may be small stock imbalances that may have caused that product to not be physically in the store at that time. It is something that does not happen regularly and it is very unlikely that it will happen again, since daily, weekly and monthly counts are carried out so that you can always have updated references and avoid this type of misunderstanding. We have our own loss prevention department that investigates all losses in depth and prevents them. We would like to be able to talk to you and understand the details of what happened so that it does not happen again and we can try to locate a unit for you so that you can enjoy it. In the end, it is our greatest wish that you have your purchase at GAME and enjoy it. Please contact us at https://www.game.es/atencion-al-cliente, we will have a solution to offer you. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from GAME Plaza Rio 2 from the GAME Customer Service team.
Sara Castaño: Non-original play station controls, brand nowa bad as hell. I do not recommend it, they do not provide short-term solutions, they change it as a favor but in reality they are giving you the command that another user changed a few hours or days ago for the same reason Cheap is expensive.
Response: Dear Sarah, We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our GAME Plaza Rio 2 store. If you want to detail the reason why you have not had a 5-star experience, you can contact us at: http://www.game.es/atencion-al-cliente, Shop option since all our products are 100% guaranteed . We would love to talk to you and understand in detail what happened. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to assist you, thank you for your time. Receive a cordial greeting from Juan from the GAME Customer Service team.
Horacio Colaneri: Terrible attention from the dependents. They make fun of customers in public. Pure and hard pride.
Response: UPDATE: Hi! We have notified your incident generated. Thank you very much for your time and trust, we will give you the best attention on any of our channels at GAME.es (https://www.game.es/atencion-al-cliente) or Twitter (@GAME_SAC). It is our job, it will always be a pleasure to serve you. ==================================================== ==================================================== ==================================================== ==================== Dear Customer, Thank you for spending your time evaluating us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our GAME Plaza Rio 2 store. Please contact us at https://www.game.es/atencion-al-cliente and send us the registration locator that you will receive as you open the form, indicate Google Review in GAME (indicate the store) and your Nickname for that we can identify your Member account with this review that you have left us in Google. At GAME we are with you to offer you the best care and experience, you will always have maximum assistance. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Jorge Flores Juárez: Very well attended and the clerk very polite, I will repeat
Response: Dear Customer, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
M G: I went on Saturday 07/16/2022, Juanjo attended me, very majestic, it shows that he controls a lot, super friendly and professional, I would return again without hesitation, it is my new reference store, impeccable treatment.
Response: Dear Customer: Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
PALOMA BARBANCHO GONZALEZ: I went yesterday afternoon looking for guidance on various games of the play, the guy who attended me Juanjo, is the best in the store, whenever I go he attends me with a smile and with a lot of patience, it's always nice to go there.
Response: Dear Customer: Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
6. The RETRO Games Store
Address: C. de Esteban Mora, 45, 28027 Madrid, Spain
Schedule: Closed ⋅ Opens 11AM Wed
Telephone: +34 910 86 89 82
Business type: Video game store
Web page: https://elrincondelretro.com/
Near The RETRO Games Store:
- a 29 meters away bathroom renovations: Empresa de Reformas Integrales NR Soluciona
PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
The RETRO Games Store: what do users think?
Junye Huang: Highly recommended! The owner is very friendly and he speaks English. The shop is rather small but you can find many interesting retro consoles and games. The owner is very passionate about retro gaming. He told me that he opens a physical store instead of online because he wants to show people video game heritage of old consoles and he is afraid that next generation will not remember all the great consoles any more. At the end I bought my a Super Nintendo with 2 controllers and 2 games. They are all in great conditions. I think everyone should just buy a real retro console rather than a Super Nintendo Classic.
Response: Thank you very much Junye, i hope see you soon again :)
HUBERT Thomas: Made a huge deal on this Near Mint copy of Revelations : Persona, only 225 eur shipping included. Will buy again without any hesitation. Quick answers, friendly seller ! A must !
Response: Thank you very much thomas for your vote, the truth is that you have bought yourself a jewel. Greetings :)
Willem Dekker: Had a great time visiting this lovely store. Though it's a bit small, the store has a wide variety of (uncommon) systems and games. Things like the Spectrum and C64 which I don't come across often. It's all very nicely displayed. The owner is very helpfull and just a really cool guy. My best retro experience visiting Madrid.
Response: Thank you very much Willem, i hope see you again soon. Greetings
Lucie Donzé: Had a great time at this lovely shop! The owner is passionate, knowledgeable and very friendly, would 100% go back. Would recommend !
Response: Thanks you so much and your boyfriend. Nice to meet you Greetings :)
samim farhad: ,🚴🚴🚴🚴
Response: Thank you Samim, greetings.
José Ramón PS: The store was amazing. There is a lot of variety and quality of retro games. And all care with care. In addition, Victor's treatment has been unbeatable. You can tell that he is an expert on the subject and that he enjoys his work. I have gone to sell some games and I have been very happy with your offer. I think the appraisal has been completely fair and honest, so I recommend it to everyone. I will definitely come back!!!
Response: Thank you very much José for your assessment, a hug and see you whenever you want :)
Chef Julini: Store in central Madrid, I was traveling and I went to see because I love the retro world, there are many good things and a lot of material, the store is small so seeing everything in detail is more complicated, it is a business, of course, but expects to find a section of cheaper games or the cheap games of each system that are not overpriced, that those who know how to look for will find them cheaper. I left without buying anything and sincerely feeling that I wasted a bit of my time. I don't know what prices you buy but it should be adjusted a bit and everyone will be happy. For the rest I always wish you the best and take it as constructive criticism.
Response: We are not in the center of Madrid, I think you have the wrong store, since it is the opposite of what you mention, you just have to read the rest of the evaluations.
Juan Aparicio Garcia: I didn't know the store. I've been this morning and I think it's the best by far. The games were immaculate, very well cared for and the store has everything retro that I expected. Some packs have been valued very well and Víctor really seems to me to be a great professional and an even better person. It was the first time I went and it certainly won't be the last. THE BEST.
Response: Thank you very much Juan, a pleasure to meet you and better the talk we have had, I hope to see you again Juan. A hug.
OSCAR PEREZ: Perfect place if you like retro consoles and console games, very friendly and always attentive in case he can help you with whatever you need, with perfect treatment. In my case, in the change of a game boy game stack, he changed it without problem and was very quick to do so. I also took a look at the shop windows and they have very good products and in perfect condition. Without any doubt recommended and for me I already have a perfect place to buy this type of product
Response: Thank you very much for your assessment, greetings Oscar.
Rudiguer VM: Specialized, personal attention, and extremely careful and selected material. The owner is also a collector and understands the product perfectly. A pass of site and treatment.
Response: Thank you for your assessment, it has been a pleasure meeting you, a hug.
7. GAME
Address: Calle, Gran Vía de Hortaleza, s/n, 28033 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 918 42 26 45
Business type: Video game store
Web page: https://www.game.es/
Near GAME:
- a 16 meters away shopping malls: Granviadehortaleza
PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
GAME: what do users think?
Ricardo Sandez: Depressing, the store is clean though.
Response: Hi Ricardo. Thank you for dedicating your time to value us, all the opinions of our clients are the most important thing and we take them very much into account. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected. We would love to be able to talk to you and understand in detail what happened, since it does not at all reflect the attention that is given every day in all our stores. For security with your data, please contact us at: http://game.es/atencion-al-cliente. We are specialists in Consoles, Videogames, Pre-Owned, Computers, Merchandise, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation consoles, PS4 PlayStation, XBOX, Nintendo Switch. All kinds of PC GAMING products and hundreds of merchandising items. So we are 100% sure that a next visit to our GAME Gran Via Hortaleza store could become a new and great experience for you. We are with you and we will offer you the maximum assistance you need. We would love to see you again Ricardo, for us it will always be a pleasure to serve you. Receive a cordial greeting from Javier from the GAME Customer Service team
Herni Hdez. de la Huerta: It is clear that the quality of a store, and even more so if it is a franchise, cannot be measured only by its prices and offers, the human factor affects it to a large extent. I can only highlight the good work, the knowledge they have of the things they sell, as well as the "good vibes" transmitted by the two employees with whom I had the pleasure of dealing today. My most sincere appreciation to Antonio, who managed the reservation for me, and to Héctor (very eighties, as a server) for concluding the sale when I went to pick it up.
Response: Dear Customer, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to provide the best assistance, regardless of the platform you use. At GAME we are with you to offer you the best service and experience, so if you have any issues or need help, please contact us through any of our channels at https://www.game.es/atencion-al -client, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
César Blanco Rojas: Excellent store to buy video games. They have everything and, if you can't decide, the employees give you very good advice. In addition, you can always reserve a title through their website and pick it up there or have it delivered to your home. Whenever I want information about a game I'm thinking of buying, I like to go to this store to get recommendations from the employees, more reliable than a YouTube video!
Response: Hi Cesar! We are glad to read the trust placed in our brand. We are delighted to see that your experience in our GAME Gran Via Hortaleza store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to serve you, César Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones , gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, mats, POP figures and collectors of your favorite sagas. We appreciate your trust in us and we hope to see you again soon at our GAME Gran Via Hortaleza center Receive a cordial greeting from Juan from the GAME Customer Service team
Nanaon: The assessment is based on who cares for you, some employees have more knowledge and like their work more than two of the employees they have, which make you want to stay when they are there. They tend to have quite a variety, although second-hand the products to offer have dropped. They have offers that may be the same from years ago. They should save certain comments for when they don't have customers in store.
Bladedark2034: One of the best stores I've been to and the service is getting better and better. Quite wide and with all kinds of products. In addition, they have more and more PC products, I bought my desktop there at a great price and I am delighted. Very well.
Response: Hello ! We are glad to read the trust placed in our brand. We are delighted to see that your experience in our GAME Gran Via Hortaleza store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to serve you, Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones , gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, mats, POP figures and collectors of your favorite sagas. We appreciate your trust in us and we hope to see you again soon at our GAME Gran Via Hortaleza center Receive a cordial greeting from Juan from the GAME Customer Service team
Carlos Herrero Nieto: I have been coming to this store for a long time, but lately it has improved a lot. Very nice clerks and very good customer service. Special mention to Jose for an exceptional treatment, always recommending the best games. Keep going!
Response: Hi Carlos! We are glad to read the trust placed in our brand. We are delighted to see that your experience in our GAME Gran Via Hortaleza store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to serve you, Carlos Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones , gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, mats, POP figures and collectors of your favorite sagas. We appreciate your trust in us and we hope to see you again soon at our GAME Gran Via Hortaleza center Receive a cordial greeting from Juan from the GAME Customer Service team
Ariana Daniella Cancino Hernández: The game that I have closest to my home and the one that I least frequent, twice I went and both times the same super hateful boy attended me... the first time I thought I had a bad day but the second one with the same treatment really I stay with the Callao store
Response: Dear Ariana, Thank you for spending your time in evaluating us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our GAME Gran Via Hortaleza store. If you want to detail the reason why you have not had a 5-star experience, you can contact us at: http://www.game.es/atencion-al-cliente, Shop option. We would love to talk to you and understand in detail what happened. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
José Manuel Diez del Corral Belda: Apart from being magnificent, they control a lot of all the games, consoles, accessories; They help you find what you need, they advise you… Unbeatable!
Response: Dear Customer, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Victor hernandez fernandez: Very friendly clerk. He spends the time you need to explain what you need. Nothing to do with the one that was a few months ago.
Response: Dear Victor, Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Carlos Martínez (Carlos): Terrible attention to the public, the man arrived and was talking on the phone, he attended me super fast without explaining anything to me, without paying attention to me and he continues talking to a friend, surely he was not even attending to a client on the phone, he was talking to a friend
Response: Dear Carlos, Thank you for spending your time in evaluating us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our GAME Gran Via Hortaleza store. If you want to detail the reason why you have not had a 5-star experience, you can contact us at: http://www.game.es/atencion-al-cliente, Shop option. We would love to talk to you and understand in detail what happened. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
8. Game
Address: Av. de Monforte de Lemos, 36, 28029 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 911 74 16 76
Business type: Video game store
Web page: https://www.game.es/
Near Game:
- a 21 meters away blackjack casinos: Golden Park
PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
Game: what do users think?
Javier Gonzalez-Soria: GAME is a leader in videogames and everything related to this world and you will find the best catalogue of games for all video game consoles and PCs as well as other products such as carrying bags, supports, batteries, remotes, racing wheel, and everything you can imagine. Another of the advantages they offer is that you can buy second-hand video games with an absolute guarantee and irresistible prices or you can even sell videogames that you no longer use but which are in good condition, so that others can enjoy them.
Rafael Esteva Matos: Excellent attention and have a nice stock of games of every console. Highly recommend
Pepe Tomas: The best GAME I was visited in my life. I love it❤️❤️🔥
Scott Lloyd: Good selection of used hands and phones
Response: Hi Scott! Thank you for the minute allotted to write your comment, we love to read that your experience in our GAME Vaguada store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized care that makes your purchase a unique experience. For us it will always be a pleasure to assist you, Scott Consoles, Videogames, Pre-owned, Computing, Merchandisin, Digital ... Everything you need will be waiting for you at GAME: PS5 Playstation, PS4 PlayStation, XBOX, Nintendo Switch .. All kinds of PC GAMING products such as computers, mice, headphones, chairs gaming, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, doormats, POP figures and collectors of your favorite sagas. We appreciate your trust in us and we hope to see you again soon at our GAME Vaguada center Receive a warm greeting from Daniel from the GAME Customer Service team
Suresh Chintala: Good people with gaming knowledge
Lorena Menendez Fernandez: Ok
Beseke lucas: great
Jorge Vargas Martinez: Ok
Frank G: Game Vaguada seems like a very small place to me. They have had the option of changing venues but they don't want to. It is difficult to move inside and especially when there are people, weekends and dates of massive influx for buying gifts. Except for a new blonde lady who gets very nervous when she doesn't know something and treats you very badly, the rest of the people who attend are charming since the place opened. I am a client because it comes close to me. Prices with offers sometimes. If you take out the GAME card, you accumulate points for your purchases and then it is equivalent to euros that are discounted on future purchases. Good website. If you give them your email they send you information. Reservation of games before premiere. They buy used games and game consoles. They sell new and used games.
Response: Dear Francis, We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our store. If you wish, you can contact us at: http://www.game.es/atencion-al-cliente, Shop option. We would love to talk to you and understand in detail what happened. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to assist you, thank you for your time. Receive a cordial greeting from Diego from the GAME Customer Service team.
Carlos Luna: Very good site. Point out the friendliness of Tomás, from the Vaguada store, who after having him fried for half an hour with questions (until three weeks ago I had not had a console for half my life and I have no idea about games), has been very professional and very nice in all the time until he convinced me to take a game for ps4. You can tell he likes what he does and I've taken a great game home with me. I'll be back for the next one
Response: Dear Carlos: Thank you for spending your time in valuing us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer included Thomas ;) . We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
9. Game
Address: C. de la Calderilla, 1, 28054 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 917 16 87 67
Business type: Video game store
Web page: https://www.game.es/
Near Game:
- a 13 meters away places to buy a hamster: Kiwoko
PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
Game: what do users think?
RobyTza Roby: Up to date personal, a lot a merchandise
Jose Bartolome: 10 d 10
Thomas: Ok
MARCOS Sanagustin: Game
Jalis Agrado: They have false advertising!!! this is reportable; 1 hour ago I wanted to buy a PS4 and the clerk informed me that he should sell me the parts separately because none of the offers have the controller and that of course it would be more expensive; They still have the offers displayed, they have not been removed from the window. Fatal!!! 🤦🤷
Response: Hi Jalis. Thank you for taking the time to value us, all the opinions of our clients are the most important thing and we take them very much into account. These promotions are always subject to the stock of the products offered in the store at the time of purchase. We work every day to provide excellent customer service, so we deeply regret if your experience has not been what you expected. We would love to be able to talk to you and understand what happened in detail, since it does not reflect at all the attention that is given every day in all our stores. For security with your data, please contact us at: http://www.game.es/atencion-al-cliente. We are with you and we will offer you the maximum assistance you need. We would love to see you again Jalis, for us it will always be a pleasure to serve you. Receive a warm greeting from Juan from the GAME Customer Service team
Brian Espinoza: Terrible treatment with the partners of the store, if that happens to the partners or think about the other customers. I have like 100 games bought in the store and I have never had any problem when picking them up but in this specific one from Isla Azul the treatment leaves a lot to be desired. Personnel who seem to do us a favor or who do not want to work. Lousy!
Response: Dear Brian, Thank you for spending your time in evaluating us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our GAME Islazul store. If you want to detail the reason why you have not had a 5-star experience, you can contact us at: http://www.game.es/atencion-al-cliente, Shop option. We would love to talk to you and understand in detail what happened. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Juan from the GAME Customer Service team.
Sandra O.: I bought a second-hand play controller, which they sold me and neither L2 nor R2 worked, I came back and they told me that they didn't sell me that controller. More than a month later and after going to the store several times, staying with my contact to give me a solution and I have not received any response. I find it a real shame.
Response: Dear Sandra, We are sorry for any possible inconvenience generated by the facts that you tell us that do not represent the daily work we do for and for our clients. Please contact us at https://www.game.es/atencion-al-cliente and send us the registration locator that you will receive as you open the form, indicate Google Review in GAME Islazul and your Nick so that we can identify your Partner account with this review that you have left us on Google. Through it we will contact you personally to review it in detail with you and give you a solution. We work daily to provide excellent customer service in all our channels, managing weekly thousands of queries with success and very high levels of satisfaction, so there must have been some specific error or misunderstanding that we will review with you. If you send us your data we will solve it for you. It is our job, it will always be a pleasure to serve you. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so please send us the locator so we can review it with you. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Hugo Martín Herranz: The Game Islazul, good treatment, kindness and speed. We went to see games with my son, he wanted one in particular, I ask the clerk, she tells him the options, new or pre-owned for the game. Conclusion we left with the pre-owned game, to say the least, it's like new, the only difference is that you don't unseal the box. we will repeat
Response: Dear Hugo, Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Marta: They don't have many Nintendo switch games, and some employees don't have much knowledge about non-commercial games, from the Nintendo switch. But in general, the store is ok, it is small.
Response: Dear Martha, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Sary De la torre: There is a very rude blonde worker. You don't want to work or you don't like your job. He speaks very badly, you tell him to help you with something and he assumes that you should know. Putting bad faces making the customer uncomfortable. I won't go back to that store.
Response: Dear Customer, We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our GAME Islazul store. If you want to detail the reason why you have not had a 5-star experience, you can contact us at: http://www.game.es/atencion-al-cliente, Shop option. We would love to talk to you and understand in detail what happened. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to assist you, thank you for your time. Receive a cordial greeting from Juan from the GAME Customer Service team.
10. Videojuegos Lavapiés
Address: C. de la Fe, 15, 28012 Madrid, Spain
Schedule: Closed ⋅ Opens 10:30AM Fri
Telephone: +34 657 26 61 40
Business type: Video game store
Near Videojuegos Lavapiés:
- a 17 meters away brew pubs: Chinaski Lavapiés
PROMOTE IT!
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Videojuegos Lavapiés: what do users think?
Jay Haughton: A nice little shop filled with video games. The owner is nice and his prices are appropriate for the games. Some old and rare (therefore expensive) can be found here.
Response: Thank you for your feedback, it is very important to us.
Mikel Martínez: Small store but with a lot of content and variety. You can also find little gems like this that even on Ebay are hard to find. Super satisfied with the purchase and very good treatment by the owner!
Miguel Jonás Bravo García: Store with a lot of retro content that is worth visiting. The owner opened the showcases that I asked for to be able to bug with peace of mind, he advised me on the unit to buy and he was correct in the deal.
Alexandra Avila: An unforgettable sight. Not only because of the excellent material. I bought several things I couldn't resist. If not also for the familiar and welcoming treatment. I will definitely repeat. A benchmark in the sector
Mariel A. Esjaita: An extremely complete video game store, specializing in old consoles. It has everything from play cartridges (all) to Nintendos DS and Gameboy. relics and wonderful things
Abel Marin: A paradise for video game lovers, a large number of titles and platforms, very few stores in Spain have such a large number of games, a very cozy place and the person who attends you is friendly and knows what they are talking about, you can see the experience in this world , you cannot go to Madrid and not visit it, super recommended
Sonya89: I'm not from Madrid, and I've been to this store 3 times, and all three times I bought things and the seller's treatment was courteous. There were items that were well priced and others that were more expensive, like in any store. The smear campaign that this business is receiving seems excessive to me. If by mistake they have sold a reproduction (which could be that the seller sneaks it), it seems more appropriate to talk about it as people than to put it back and a half through social networks.
Roberto Alonso: Great the best of Madrid in retro consoles great prices and they have a crack the owner Rafa thanks for this corner in Madrid
Response: Thank you very much for your evaluation.
Cristian Ponce: The store has everything that makes it a mandatory stop if you like the world of video games. I only give it 3 stars because I was expecting a somewhat larger store and slightly more affordable prices for the rest, the treatment was friendly.
Pansede: Horrible. I do not understand that the owner has a dog that bothers you and sniffs your pants in such a small space. A lot of people don't like dogs. I won't go back even kidding.
11. GAME
Address: C.C. Plenilunio, Glorieta Eisenhower, Local L-018, 28022 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 911 03 01 95
Business type: Video game store
Web page: https://www.game.es/
Near GAME:
- a 10 meters away parks to celebrate birthdays: Bowling Ilusiona Plenilunio
PROMOTE IT!
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GAME: what do users think?
Angus Perry-Macleod: Knowledgeable staff willing to help out and advise. Wide selection of both the latest titles as well as second hand games.
Response: Hi Angus! We are glad to see how the shopping experience was to your liking. We thank you for the time dedicated to evaluating us and we look forward to seeing you again, it will always be a pleasure to serve you. Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation, PS4 PlayStation, XBOX, Nintendo Switch consoles... All kinds of PC GAMING products such as computers, mice, headphones, gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, mats, POP figures and collectors of your favorite sagas. All this, and much more, accompanied by the best customer service. GAME is your specialist. Thank you for your trust in Receive a cordial greeting from Roberto from the GAME Customer Service team
Mav_ Erick: Good GAME store, can be overwhelming when it's very crowded on weekends and close to Christmas, but that's the entire shopping center as whole.
Henry Duarte: Place is nice, has the new stuff & cool gaming related gadgets
Javier Sevilla: Nice place to buy games
Response: Hi Javier! Thank you for taking the minute to write your comment, we are delighted to read that your experience in our GAME Plenilunio store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to assist you, Javier Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones, gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, cups, mats, POP figures and collectors of your favorite sagas... We appreciate your trust in us and we hope to see you again soon at our GAME Plenilunio center Receive a cordial greeting from Juan from the GAME Customer Service team
Rafael Esteva Matos: Excellent attention, excellent games
Miguel Angel: Game
Jorge: There is a boy named David who is attentive when it comes to selling, but don't go to him with something in poor condition to repair or with a problem because he will treat you fatally and with great reluctance. All the best. You have lost a client thanks to David! DAVID CONGRATULATIONS 👏
Response: Dear Jorge, Thank you for spending your time in evaluating us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our store. If you want to detail the reason why you have not had a 5-star experience, you can contact us at: http://www.game.es/atencion-al-cliente, Shop option. We would love to talk to you and understand in detail what happened. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Daniel Muñoz: Great attention from all the staff, especially Lorena. This girl is a professional in her work, attentive, pleasant and if you have any questions or problems, she does everything possible to solve it for you. I am delighted with this store and the service they provide. I will be back very soon. Real rating 10 STARS.
Response: Dear Daniel, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to provide the best assistance, regardless of the platform you use. At GAME we are with you to offer you the best service and experience, so if you have any issues or need help, please contact us through any of our channels at https://www.game.es/atencion-al -client, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Javier Mariel: I am very disappointed with the service received from this Game. 5 months ago I reserved a PS5 knowing that there is a stock problem since I needed it for the current dates. Because of the incompetence of this store for not having written down my phone number correctly or being interested in contacting me (although to charge me €10 to be on the waiting list they are fast) now I have to re-sign up for the list and wait months again For the play, I do not give them 0 stars because it is not possible, this afternoon I will go to the store to put a giant claim sheet. There are a thousand Game stores in Madrid, don't go to this one, they are overwhelmed and have no self-respect for the work they do, they abuse the consumer.
Response: Dear Xavier, Thank you for spending your time in evaluating us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our GAME Plenilunio store. We see several negative comments being made on the same store in a very short time. We would like to understand what happened and be able to contact you, to do this, please open an incident on Game.es indicating that it is a Google review to the attention of Roberto so that he can contact you. We would love to talk to you and understand in detail what happened. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Roberto of the GAME Customer Service team.
José Paz Betancourt: Phenomenal. My favorite video game store! Today I went to buy a console and games and the guys treated me great. They even gave my little one a gift. Congratulations to the guys from GAME Plenilunio.
Response: Dear Jose, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
12. GAME
Address: Centro Comercial Madrid Sur, Av. de Pablo Neruda, 28018 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 911 03 01 90
Business type: Video game store
Web page: https://www.game.es/
Near GAME:
- a 19 meters away places to buy a hamster: Kiwoko
PROMOTE IT!
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- exclusive page
GAME: what do users think?
Kevin Freire: Awesome place to buy games! Love the used games section. Sometimes they are too pricey tho.
Omar Bolivar: They waste time on google maps they say they close at 9:00 p.m. and here I am at 8:00 p.m. it is closed
Response: Dear Omar, We are sorry first of all for the inconvenience caused, thanking you for your understanding and time. We have transferred the comments so that they specifically review the reason why the center was closed at that time that you indicated. We are very rigorous with our schedules and above all we want you to have the best shopping experience whenever you visit us at GAME Madrid Sur It must be a very specific circumstance or an emergency, which we will still investigate in order to prevent it from happening. You are an essential part of GAME. For us it will always be a pleasure to assist you, thank you for your time. Receive a cordial greeting from Juan from the GAME Customer Service team.
Adrian Fernandez: Very good attention! Recommended, I went to buy a video game and they gave me a keychain with the same theme as the video game 10/10. Next time I come back I will become a member! Thank you!
Response: Dear Adrian, Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Liliangel Lopez: All excellent !!! I went to look for a game reservation and the guy in the store very kindly assisted us, and we made another VR reservation. I'm very happy 😌
Response: Dear Customer, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Alonso Trillo: Today I went to the Game in southern Madrid to buy a screen protector for a psvita, and there was a salesgirl at 5:00 p.m. I asked her if she had the protector and she told me yes, but in the store and there was no one, only me , and he didn't want to give it to me so I went for nothing just because he doesn't want to do his job he prefers to lose a client than to help me in whatever way he can I won't come back.
Response: Dear Alonso, Thank you for spending your time in evaluating us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our GAME Madrid Sur store. If you want to detail the reason why you have not had a 5-star experience, you can contact us at: http://www.game.es/atencion-al-cliente, Shop option. We would love to talk to you and understand in detail what happened. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Juan from the GAME Customer Service team.
Roderika: I went the other day for a game that they didn't have in other stores, I didn't feel like going because apart from being a dilapidated C.C, there are a lot of riffraff. To my surprise I met the saleswoman who was in Isla Azul, as always, so friendly and cheerful, getting what she sells me right, her hand can be seen on the murals in the store. I had a shelf of successful series and another of anime, I caught things I hadn't thought of. I hope to see her in a better store than the one she is in. The clerk Sofia is still there, and again she sold me fricadas, the ones she knows I like, I can't with this woman! Also always happy, makes me laugh, is a danger. Because of people like her, stores have customers, take care of them!
Response: Hello Roderika! Thank you for taking the minute to write your comment, we are delighted to read that your experience in our GAME Madrid Sur store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to serve you, Roderika Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones, gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, cups, mats, POP figures and collectors of your favorite sagas... We appreciate your trust in us and we hope to see you again soon at our GAME Madrid Sur center Receive a cordial greeting from Juan from the GAME Customer Service team
Eva Ma Gonzalez Garcia: As always a deal of 10. Thank you guys for always being so professional and kind 😉
Response: Dear Eve, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
jacoviable: They are phenomenal professionals, exquisite treatment, my trusted site. Keep going like this😃👍
Response: Dear Customer, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
moustropolis: I bought a second-hand PS4, the console was fine, but they gave me a bad controller, I took it and they changed it and it was still bad and I took it to get it fixed and I had to leave it for 20 days and the service continues to be terrible
Response: Dear Customer, We apologize for any inconvenience caused. The time of each repair is variable since we have the transport times, the time of the technicians to locate the fault, carry out the repair once the budget has been accepted and finally pass the quality controls. Our average repair time, from when you leave the machine in one of our stores until you can pick it up, is a maximum of 12 days. Any circumstance that has caused this period to be longer is due to a specific anomaly that we must review at that we ask you to contact us at https://www.game.es/atencion-al-cliente so that we can offer you the maximum assistance. All our repairs comply with the legal repair guarantee term, which is 3 months, or failing that, the legally established term in the applicable regulations in each autonomous community. The guarantee is understood to be total on the repair carried out and will affect all the expenses that may be caused, such as transport that the repair requires, spare parts and material of any kind that may be used. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Juan from the GAME Customer Service team.
PEPINO STRAJAN: Very friendly and professional and they help you with all the doubts you have and advise you which product is best for your needs.
Response: Dear Customer: Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
13. Game
Address: C. Adolfo Bioy Casares, 2, 28051 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 910 53 83 61
Business type: Video game store
Web page: https://www.game.es/
Near Game:
- a 13 meters away sephora stores: Sephora
PROMOTE IT!
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Game: what do users think?
Ricardo Sandez: In a time where most games are sold digitally, we need Game, and we need them to do a good job. I saw this DS Lite for 40€, which I love. Brings so many good memories, I hope they keep selling them!
Response: Hi Ricardo! We are glad to see how the shopping experience was to your liking. We thank you for the time dedicated to evaluating us and we look forward to seeing you again, it will always be a pleasure to serve you. Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation, PS4 PlayStation, XBOX, Nintendo Switch consoles... All kinds of PC GAMING products such as computers, mice, headphones, gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, mats, POP figures and collectors of your favorite sagas. All this, and much more, accompanied by the best customer service. GAME is your specialist. Thank you for your trust in Receive a cordial greeting from Roberto from the GAME Customer Service team
Sasha Rogachov: I bought a video game for Ps3, people where nice, answered some questions and everything went through pretty fast.
Barbara Martinez: Great store.. I buy a game and some stuff and all was OK
Mohamed Bayoumi: Great store with not just games but everything for avid gamers !!
Dan Georgian: Good deals! Friendly staff.
Eros Guerrero (HeroStudio): Good
Response: Hello Eros! Thank you for taking the minute to write your comment, we are delighted to read that your experience in our GAME La Gavia store has been positive. At GAME we work every day to give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to serve you, Eros Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones, gaming chairs, laptops, monitors, keyboards. And hundreds of merchandising items such as t-shirts, lamps, mugs, doormats, POP figures and collectors of your favorite sagas... We appreciate your trust in us and we hope to see you again soon at our GAME La Gavia center. Receive a cordial greeting from Juan from the GAME Customer Service team
Dean Greasley: Go to cex
Sonia Rodriguez: Ok
Response: Hello Sonia! Thank you for the minute allotted to write your comment, we love to read that your experience in our GAME La Gavia store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized care that makes your purchase a unique experience. For us it will always be a pleasure to assist you, Sonia Consoles, Videogames, Preowned, Computing, Merchandisin, Digital ... Everything you need will be waiting for you in GAME: PS5 Playstation, PS4 PlayStation, XBOX, Nintendo Switch .. All kinds of PC GAMING products such as computers, mice, headphones, chairs gaming, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, doormats, POP figures and collectors of your favorite sagas. We appreciate your trust in us and we hope to see you again soon at our GAME La Gavia center Receive a warm greeting from Daniel from the GAME Customer Service team
Tania Fernandez: Carisimo
javier jimenez: Empanes
14. Kaoto Store
Address: C. de Zigia, 14, 28027 Madrid, Spain
Schedule: Closed ⋅ Opens 12PM Fri
Telephone: +34 912 32 32 96
Business type: Video game store
Near Kaoto Store:
- a 10 meters away second hand mattresses: Rastrillo Solidario
PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
Kaoto Store: what do users think?
16 Bits Era Dragon Ball: Seriousness and unbeatable treatment, the owner is one of the most attentive people I know. Yes, he is my friend, but surely you have greengrocers or IT friends and you don't go to them to buy, I do cross half of Madrid to go to Kaoto. Tremendous selection of sleeves that came to the house yesterday, that they bring you on order the same day or the next day, because let's remember that the base is a classic video game store, but it provides excellent service.
Response: Thanks a lot! See you on your next visit!
Javier Tébar Sánchez: It is without a doubt one of the best stores of this style in which I have been. Lots of games, manga, retro consoles, everything! And the best thing is that the price is crazy. The owner advised me very well about which games to buy according to my tastes, it shows that he controlled a lot of the subject. I won't be long in stopping by again.
Response: Thank you very much for your words Javi! See you soon!
Alex Maicas: The best video game store in Madrid, without a doubt. There are also sleeves and artbooks. Antonio is a crack, he has products in very good condition and he gives you a price if you take several things.
Response: Thank you very much for your words Alex! See you on your next visit!
David Esteban: In a short time this store has become a benchmark in Madrid and with good reason. They have a wide variety of products, many directly imported from Japan that are very difficult to find elsewhere. The staff is extremely friendly and they answer any questions you may have (in addition to controlling a lot of everything they have). Highly recommended.
Response: Thanks a lot, David! We hope to see you here soon
DAVID REYES GARCIA: Spectacular store with a lot of quality material, both retro and current video games, manga and merchandise. The treatment has been wonderful, you have to support this type of stores always. highly recommended
Response: Thank you very much for your words David! See you soon!
Bits Era: Beautiful store that I hope will become a reference. Figures, cards, classic games, current games, manga, artbooks,... Exquisite treatment and they buy your things, you can see for yourself, they pay you more than anywhere else!!!
Response: Thank you very much for your words! See you soon!
Javier Fraga: An essential store if you are looking for video games, whether current, retro, limited, etc. Also manga, comics, art books or merchandising either from here or from Japan. Attention of 10 and advice if you need it. You can also order if they don't have what you're looking for. Material care and at good prices
Response: Thank you very much for your visit and for your words Javier! See you soon!
Chisco: The best store in Madrid for retro video games, for lovers of manga, anime and not only retro video games. And not only do they have a quality product, but their employees also treat you spectacularly, always making sure you don't miss anything and helping you find what you're looking for even if they don't have it in the store.
Response: Thank you very much for your words Chick! See you soon!
Brevencio Mangos: Great video game store with a good range of manga (you can order anything you don't have). Best of all, retro games and Japanese art books, I've already got a few ✌🏻
Response: Thank you very much for your words! See you on your next visit!
Ismael Alviani: I haven't bought anything yet, but the store looks amazing, with more than enough variety of merchandise, comics and video games. The deal with Antonio, the best, so I hope to be able to take a leap calmly and see what he has.
Response: Thank you so much Ishmael! See you on your next visit!
15. GAME Aluche
Address: Av. de los Poblados, 25, 28047 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 911 71 47 99
Business type: Video game store
Web page: https://www.game.es/
Near GAME Aluche:
- a 18 meters away places to buy a hamster: Pets Aluche
PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
GAME Aluche: what do users think?
Tam Quil: Really nice presentation of cakes. We ordered oreo shake and caramel and they were tasty. The only bad part was the straws fell apart so fast we couldn't drink the shakes fast enough. Maybe next time, I'll bring my own straws.
Response: Hello Tam! We are glad to see how the shopping experience was to your liking. We thank you for the time spent evaluating us and we look forward to seeing you again, it will always be a pleasure to serve you. Consoles, Videogames, Preowned, Computers, Merchandise, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation consoles, PS4 PlayStation, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones, gaming chairs, laptops, monitors, keyboards. And hundreds of merchandising items such as t-shirts, lamps, mugs, doormats, POP figures and collectors of your favorite sagas. All this, and much more, accompanied by the best customer service. GAME is your specialist. Thank you for your trust in Receive a cordial greeting from Roberto from the GAME Customer Service team
Jota Eme: Almost everything 4 gaming
Response: Hello Jota! Thank you for taking the minute to write your comment, we love to read that your experience in our GAME Aluche store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to serve you, Jota Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones, gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, cups, mats, POP figures and collectors of your favorite sagas... We appreciate your trust in us and we hope to see you again soon at our GAME Aluche center Receive a cordial greeting from Juan from the GAME Customer Service team
Santiago Medina: Ok
Михайло Комарницький: Super
Response: Hello Mіша! Thank you for taking the minute to write your comment, we love to read that your experience in our GAME Aluche store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to serve you, Міша Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation, PS4 PlayStation, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones, chairs gaming, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, mats, POP figures and collectors of your favorite sagas. We appreciate your trust in us and we hope to see you again soon at our GAME Aluche center Receive a cordial greeting from Daniel from the GAME Customer Service team
Ma H dI: good
Danny dario Gutierrez: Super
José Ángel González: They serve you 10 times and you find everything you are looking for here, everyone in the store is great, thanks for helping me whenever I need help, good day everyone, and have a happy life.
Response: Dear Jose: Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Eduardo Tallet: Excellent attention and recommendation by Rubén, he treats you like a true gamer looking for a solution to everything and if he doesn't have it, he makes it hahaha thanks for everything
Response: Dear Edward, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Beatriz Castiñeira Mediero: Good attention, the guy in the store is very nice
Response: Dear Beatrice We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Mario Sánchez: Wednesday, October 5, the treatment, attention and kindness received by Ricardo has been excellent. Thank you so much for everything!
Response: Dear Mario: Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Our recommendations
Madrid is home to a variety of video game stores that offer second hand video games. These stores provide an excellent opportunity for gamers to find great deals on used games. Whether you're looking for classic titles or the latest releases, you can find them at a fraction of the cost of buying them new. Many of these stores also offer trade-ins, allowing you to exchange your old games for new ones. With so many options available, Madrid is the perfect place to find the perfect game for you.
