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1. GAME - Centro
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5
1926 reviews
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Address: C. de Preciados, 34, 28013 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 918 30 94 08
Business type: Video game store
Jose Molina: Great and friendly staff. At the end I did not bought anything but they explained all the details I asked about the several options available. The shop can get a little bit crowed because it is located near a very popular area and it is relatively small, but they are very well organized.
Itay Tauber: Great store! I bought a PS Vita for 60 euros which is pretty cheap for that console. The employee who helped me was patient and nice, he answered all of my questions and was very informative.Thank you!
Miguel Angel: Good offers on used games (below 15 bucks or even 10 in actual hit games) Plus the merchandise and how well positioned is, this is one of my favorite game stores
Fabio Bezerra: Very good store, you can by a good range of second hand games.. also new ones, of course. But the prices could be better.
Bill Gilmore: Got my copy of Animal Crossing pre ordered and the staff were very friendly and spoke great English
Ahmed Nasr: Amazing Game shop (PS/Xbox/PC/Nintendo/etc..) you can find consoles and games and any kind of accessories or tools, also they have old/second hand games for low prices and also second hand consoles
Diego Mendoza: Nice place to buy new and used games. Great service, they have a staff of gamers!
2. Chollo Games - Centro
Profile verified by owner today
5
760 reviews
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Address: 8, Calle del Arenal, 8 - 1ª Planta Local 18 Centro Comercial Arenal, 28013 Madrid, Spain
Schedule: Closed ⋅ Opens 11AM Fri
Telephone: +34 915 23 23 93
Business type: Video game store
ben simpson: Full to the brim with unique merchandise from a variety of series including Pokémon, Kirby, Final Fantasy and Dragon Quest. There is a ton of vintage Japanese video games and books like game guides and manga.
Response: Thanks for your review. We hope to see you again here soon. If you have any question or are looking for anything game related, please contact us through our web page or email. We ship worldwide.
Veronica Malmström: Amazing store worth a visit for all game lovers! It feels like a game store in Japan. Prices are good and lots of interesting and original stuff.
Itay Natan: What a store, such a great selection, and great workers. It was such a joy to be there, bought a few current gen games, but there are alot of great old school and retro collections.
Alyson Miller: I wish i could rate it higher! the guy was SOOO friendly and helpful and kind! the selection is fantastic, and the prices totally reasonable. again, INCREDIBLE selection - but more notable was how massively friendly and helpful the guy who works there (or owns it?) is!!!
Response: Thanks a lot for your visit and your review. We hope you enjoy your games. If you can't find those hard to get games, please contact us on our web page and we will try to find them for you. Best regards.
Richard Vernon: Wow! What a place! I travel for work a fair bit and always make a point of checking out the retro games store where ever I may be. Well, we have a new winner with Chollo Games! Mind-blowing selection of items, well priced and helpful staff. Left with a WonderSwan and a copy of Switch on the PS2. A must visit!
Maks Dobr: Very good store! I bought snes with Mario and tested it in this store. Best retro store in Madrid:)
Response: Thanks for your review. We hope you'll enjoy your Super Nintendo. Please come to our shop again if you come back to Madrid. And remember that we ship worldwide through our web page.
David Fernandez: An excellent retro games shop bought a couple of classic used PAL PS2 titles (surprisingly they originates from the UK), their condition seemed to be good... worked out cheaper than if I bought the two titles via ebay used and then shipped them to Spain.
3. GAME - Centro
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5
795 reviews
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Address: P.º de la Florida, 2, 28008 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 917 16 86 28
Business type: Video game store
Warre Yacef: Good but not if your looking for old games
libroescolar. es: Updated video game store inside PPio station hub
Marina couso atalaya: Good for second hand purchases
Yogesh Thakur: .car game
Dirudo Mélon: Game
JavieRomán: I feel that I have been cheated. Last 06/08/22 I made the pre-sale of the PS5 in my usual store GAME (Príncipe Pío). At the time of pre-booking, I commented that I was only and exclusively interested in the option (CONSOLE + CONTROL 500 euros) to which the clerks told me that when they received remittances they were completely unaware which pack they would receive but that in any case if it did not arrive the desired one, the pre-order was returned to me and I was added to the list again since they assured me that in any case that pack (CONSOLE + CONTROL 500 euros) would be received, so I did not mind waiting more months if it was necessary. Now, being satisfied with the information provided, I decided to sell my PS4 in that same store to be able to finance the purchase (CONSOLE + CONTROL 500 euros) as they encouraged you to do for people interested in the PS5. The problem comes when today, on 08/02/22, I went to buy my PS5 as soon as I received the confirmation sms, I went to the store and when I arrived the pack they had received was (CONSOLE + Gran Turismo 7 + Elden Ring + Horizon + Control 780 euros). Then I inform the clerk that I want to be added to the waiting list again to let this pack pass and wait for the one (CONSOLE + CONTROL 500 euros) as I had initially stated to what he tells me that this pack was never expected to arrive and that it was impossible for his colleagues to have given me that information (when they confirmed it to me on more than 4 different occasions and not only to me but also to a friend who, like me, has made the pre-reservation, although not the same clerk who attended me today, it should be noted). Apparently Sony has announced that they will not start marketing it again until 2024. So I find that I have sold the PS4 console as they encouraged you to invest in the PS5 and that the pack (CONSOLE + CONTROL 500 euros) that I had been promised more than once was not going to arrive until 2024. Finally I decided to buy the pack of 780 euros that they had, but I was not satisfied since it was not the economic amount that I had proposed from the beginning but also the games that they contain do not interest me as long as I do not spend 2 years without a console. So I felt cheated and there were no other possible alternatives to offer.
Response: Dear Customer: We apologize for any possible inconvenience caused. The packs are an opportunity that we recommend. Currently the sale of the console is done through exclusive face packs that you can get your PS5 console at the best price. They are limited packs only valid for reservations so that you can enjoy a complete experience from the first day, by offering an accessory, digital complement or game. In this way we also guarantee the avoidance of any type of speculation by acquiring the item individually for resale. The console is one per member, we want to reach the largest number of customers who are interested in it. The reservation is without commitment, being able to receive the amount in the same payment method. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
4. GAME - San Blas - Canillejas
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4.9
765 reviews
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Address: Av. de Guadalajara, 2, 28032 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 917 16 87 64
Business type: Video game store
alejandro serrano: Good
Luis Barrios: This store in the Las Rosas shopping center is well stocked, like almost all of the Game chain, and it is clean and well attended, and you can buy from console games, of all known brands, including consoles, and accessories, to games of computer, to a that of PC there are few games, but good. attached photos
Response: Hello Luis! Thank you for taking the minute to write your comment, we are delighted to read that your experience in our GAME Rosas store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to assist you, Luis Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones, gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, cups, mats, POP figures and collectors of your favorite sagas... We appreciate your trust in us and we hope to see you again soon at our GAME Rosas center Receive a cordial greeting from Juan from the GAME Customer Service team
Jorge Santos: One of the best Games in Madrid, especially the employee Adán, advised me on scary games, I came only for one game and I ended up with three more. He listens to you and advises very well.
Response: Hello Jorge! We are glad to read the trust placed in our brand. We are delighted to see that your experience in our GAME Rosas store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to assist you, Jorge Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones , gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, mats, POP figures and collectors of your favorite sagas. We appreciate your trust in us and we hope to see you again soon at our GAME Rosas center Receive a cordial greeting from Juan from the GAME Customer Service team
TALARAMA4561: Small store but with almost everything you can look for in this sector. The staff (specifically Francisco who attended us) very attentive, friendly and it is seen that he knows what he is talking about (games, funkos, retrogames.etc)
Response: Dear Customer, We are glad to see the trust placed in our brand. We love to see that your experience with us has been excellent and if you want to describe the details of your positive experience we will be happy to read you :) At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience, our customer service is key to continue increasing our community so it would help us to know and we would be happy to read the reason for your 5-star review. We are delighted that you are part of our community of players, play PS5, PS4, Nintendo Switch or Lite, Nintendo Oled, Xbox Series, Xbox One or of course with your laptop or desktop PC Gaming or on your mobile phone. Anything you need here you have us https://www.game.es/atencion-al-cliente, on our Twitter channel @GAME_SAC or by visiting any of our GAME stores For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
MARCOS CARRASCO: Good treatment and the same confidence as always in their products. Honestly one of my favorite stores☺️
Response: Dear Customer, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
jose maria martin dominguez: Yesterday I was in this store and I want to say that the attention I received was exceptional. It had been a long time since they treated me so well. A 10 in everything.
Response: Hello Joseph Maria! We are glad to read the trust placed in our brand. We are delighted to see that your experience in our GAME Rosas store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to serve you. Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones , gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, mats, POP figures and collectors of your favorite sagas. We appreciate your trust in us and we hope to see you again soon at our GAME Rosas center Receive a cordial greeting from Juan from the GAME Customer Service team
5. Game - Arganzuela
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4.2
481 reviews
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Address: C. de Antonio López, 28026 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 914 99 32 02
Business type: Video game store
Cesar Vesga: Ok
Carlos Manuel Morell Gonzalez: Super
Sara Castaño: Non-original play station controls, brand nowa bad as hell. I do not recommend it, they do not provide short-term solutions, they change it as a favor but in reality they are giving you the command that another user changed a few hours or days ago for the same reason Cheap is expensive.
Response: Dear Sarah, We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our GAME Plaza Rio 2 store. If you want to detail the reason why you have not had a 5-star experience, you can contact us at: http://www.game.es/atencion-al-cliente, Shop option since all our products are 100% guaranteed . We would love to talk to you and understand in detail what happened. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to assist you, thank you for your time. Receive a cordial greeting from Juan from the GAME Customer Service team.
Horacio Colaneri: Terrible attention from the dependents. They make fun of customers in public. Pure and hard pride.
Response: UPDATE: Hi! We have notified your incident generated. Thank you very much for your time and trust, we will give you the best attention on any of our channels at GAME.es (https://www.game.es/atencion-al-cliente) or Twitter (@GAME_SAC). It is our job, it will always be a pleasure to serve you. ==================================================== ==================================================== ==================================================== ==================== Dear Customer, Thank you for spending your time evaluating us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our GAME Plaza Rio 2 store. Please contact us at https://www.game.es/atencion-al-cliente and send us the registration locator that you will receive as you open the form, indicate Google Review in GAME (indicate the store) and your Nickname for that we can identify your Member account with this review that you have left us in Google. At GAME we are with you to offer you the best care and experience, you will always have maximum assistance. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Jorge Flores Juárez: Very well attended and the clerk very polite, I will repeat
Response: Dear Customer, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
M G: I went on Saturday 07/16/2022, Juanjo attended me, very majestic, it shows that he controls a lot, super friendly and professional, I would return again without hesitation, it is my new reference store, impeccable treatment.
Response: Dear Customer: Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
6. The RETRO Games Store - Ciudad Lineal
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4.8
240 reviews
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Address: C. de Esteban Mora, 45, 28027 Madrid, Spain
Schedule: Closed ⋅ Opens 11AM Wed
Telephone: +34 910 86 89 82
Business type: Video game store
Junye Huang: Highly recommended! The owner is very friendly and he speaks English. The shop is rather small but you can find many interesting retro consoles and games. The owner is very passionate about retro gaming. He told me that he opens a physical store instead of online because he wants to show people video game heritage of old consoles and he is afraid that next generation will not remember all the great consoles any more. At the end I bought my a Super Nintendo with 2 controllers and 2 games. They are all in great conditions. I think everyone should just buy a real retro console rather than a Super Nintendo Classic.
Response: Thank you very much Junye, i hope see you soon again :)
HUBERT Thomas: Made a huge deal on this Near Mint copy of Revelations : Persona, only 225 eur shipping included. Will buy again without any hesitation. Quick answers, friendly seller ! A must !
Response: Thank you very much thomas for your vote, the truth is that you have bought yourself a jewel. Greetings :)
Lucie Donzé: Had a great time at this lovely shop! The owner is passionate, knowledgeable and very friendly, would 100% go back. Would recommend !
Response: Thanks you so much and your boyfriend. Nice to meet you Greetings :)
samim farhad: ,🚴🚴🚴🚴
Response: Thank you Samim, greetings.
OSCAR PEREZ: Perfect place if you like retro consoles and console games, very friendly and always attentive in case he can help you with whatever you need, with perfect treatment. In my case, in the change of a game boy game stack, he changed it without problem and was very quick to do so. I also took a look at the shop windows and they have very good products and in perfect condition. Without any doubt recommended and for me I already have a perfect place to buy this type of product
Response: Thank you very much for your assessment, greetings Oscar.
Rudiguer VM: Specialized, personal attention, and extremely careful and selected material. The owner is also a collector and understands the product perfectly. A pass of site and treatment.
Response: Thank you for your assessment, it has been a pleasure meeting you, a hug.
7. GAME - Hortaleza
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4.1
244 reviews
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Address: Calle, Gran Vía de Hortaleza, s/n, 28033 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 918 42 26 45
Business type: Video game store
Ricardo Sandez: Depressing, the store is clean though.
Response: Hi Ricardo. Thank you for dedicating your time to value us, all the opinions of our clients are the most important thing and we take them very much into account. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected. We would love to be able to talk to you and understand in detail what happened, since it does not at all reflect the attention that is given every day in all our stores. For security with your data, please contact us at: http://game.es/atencion-al-cliente. We are specialists in Consoles, Videogames, Pre-Owned, Computers, Merchandise, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation consoles, PS4 PlayStation, XBOX, Nintendo Switch. All kinds of PC GAMING products and hundreds of merchandising items. So we are 100% sure that a next visit to our GAME Gran Via Hortaleza store could become a new and great experience for you. We are with you and we will offer you the maximum assistance you need. We would love to see you again Ricardo, for us it will always be a pleasure to serve you. Receive a cordial greeting from Javier from the GAME Customer Service team
Herni Hdez. de la Huerta: It is clear that the quality of a store, and even more so if it is a franchise, cannot be measured only by its prices and offers, the human factor affects it to a large extent. I can only highlight the good work, the knowledge they have of the things they sell, as well as the "good vibes" transmitted by the two employees with whom I had the pleasure of dealing today. My most sincere appreciation to Antonio, who managed the reservation for me, and to Héctor (very eighties, as a server) for concluding the sale when I went to pick it up.
Response: Dear Customer, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to provide the best assistance, regardless of the platform you use. At GAME we are with you to offer you the best service and experience, so if you have any issues or need help, please contact us through any of our channels at https://www.game.es/atencion-al -client, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Carlos Herrero Nieto: I have been coming to this store for a long time, but lately it has improved a lot. Very nice clerks and very good customer service. Special mention to Jose for an exceptional treatment, always recommending the best games. Keep going!
Response: Hi Carlos! We are glad to read the trust placed in our brand. We are delighted to see that your experience in our GAME Gran Via Hortaleza store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to serve you, Carlos Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones , gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, mats, POP figures and collectors of your favorite sagas. We appreciate your trust in us and we hope to see you again soon at our GAME Gran Via Hortaleza center Receive a cordial greeting from Juan from the GAME Customer Service team
Ariana Daniella Cancino Hernández: The game that I have closest to my home and the one that I least frequent, twice I went and both times the same super hateful boy attended me... the first time I thought I had a bad day but the second one with the same treatment really I stay with the Callao store
Response: Dear Ariana, Thank you for spending your time in evaluating us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our GAME Gran Via Hortaleza store. If you want to detail the reason why you have not had a 5-star experience, you can contact us at: http://www.game.es/atencion-al-cliente, Shop option. We would love to talk to you and understand in detail what happened. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
José Manuel Diez del Corral Belda: Apart from being magnificent, they control a lot of all the games, consoles, accessories; They help you find what you need, they advise you… Unbeatable!
Response: Dear Customer, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Victor hernandez fernandez: Very friendly clerk. He spends the time you need to explain what you need. Nothing to do with the one that was a few months ago.
Response: Dear Victor, Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Carlos Martínez (Carlos): Terrible attention to the public, the man arrived and was talking on the phone, he attended me super fast without explaining anything to me, without paying attention to me and he continues talking to a friend, surely he was not even attending to a client on the phone, he was talking to a friend
Response: Dear Carlos, Thank you for spending your time in evaluating us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our GAME Gran Via Hortaleza store. If you want to detail the reason why you have not had a 5-star experience, you can contact us at: http://www.game.es/atencion-al-cliente, Shop option. We would love to talk to you and understand in detail what happened. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
8. Game - Fuencarral-El Pardo
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4.1
989 reviews
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Address: Av. de Monforte de Lemos, 36, 28029 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 911 74 16 76
Business type: Video game store
Javier Gonzalez-Soria: GAME is a leader in videogames and everything related to this world and you will find the best catalogue of games for all video game consoles and PCs as well as other products such as carrying bags, supports, batteries, remotes, racing wheel, and everything you can imagine. Another of the advantages they offer is that you can buy second-hand video games with an absolute guarantee and irresistible prices or you can even sell videogames that you no longer use but which are in good condition, so that others can enjoy them.
Rafael Esteva Matos: Excellent attention and have a nice stock of games of every console. Highly recommend
Pepe Tomas: The best GAME I was visited in my life. I love it❤️❤️🔥
Scott Lloyd: Good selection of used hands and phones
Response: Hi Scott! Thank you for the minute allotted to write your comment, we love to read that your experience in our GAME Vaguada store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized care that makes your purchase a unique experience. For us it will always be a pleasure to assist you, Scott Consoles, Videogames, Pre-owned, Computing, Merchandisin, Digital ... Everything you need will be waiting for you at GAME: PS5 Playstation, PS4 PlayStation, XBOX, Nintendo Switch .. All kinds of PC GAMING products such as computers, mice, headphones, chairs gaming, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, doormats, POP figures and collectors of your favorite sagas. We appreciate your trust in us and we hope to see you again soon at our GAME Vaguada center Receive a warm greeting from Daniel from the GAME Customer Service team
Suresh Chintala: Good people with gaming knowledge
Lorena Menendez Fernandez: Ok
Beseke lucas: great
Jorge Vargas Martinez: Ok
9. Game - Carabanchel
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3.9
399 reviews
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Address: C. de la Calderilla, 1, 28054 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 917 16 87 67
Business type: Video game store
RobyTza Roby: Up to date personal, a lot a merchandise
Jose Bartolome: 10 d 10
Thomas: Ok
MARCOS Sanagustin: Game
Jalis Agrado: They have false advertising!!! this is reportable; 1 hour ago I wanted to buy a PS4 and the clerk informed me that he should sell me the parts separately because none of the offers have the controller and that of course it would be more expensive; They still have the offers displayed, they have not been removed from the window. Fatal!!! 🤦🤷
Response: Hi Jalis. Thank you for taking the time to value us, all the opinions of our clients are the most important thing and we take them very much into account. These promotions are always subject to the stock of the products offered in the store at the time of purchase. We work every day to provide excellent customer service, so we deeply regret if your experience has not been what you expected. We would love to be able to talk to you and understand what happened in detail, since it does not reflect at all the attention that is given every day in all our stores. For security with your data, please contact us at: http://www.game.es/atencion-al-cliente. We are with you and we will offer you the maximum assistance you need. We would love to see you again Jalis, for us it will always be a pleasure to serve you. Receive a warm greeting from Juan from the GAME Customer Service team
Brian Espinoza: Terrible treatment with the partners of the store, if that happens to the partners or think about the other customers. I have like 100 games bought in the store and I have never had any problem when picking them up but in this specific one from Isla Azul the treatment leaves a lot to be desired. Personnel who seem to do us a favor or who do not want to work. Lousy!
Response: Dear Brian, Thank you for spending your time in evaluating us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed. We work every day to provide excellent customer service, so we are deeply sorry if your experience has not been what you expected in our GAME Islazul store. If you want to detail the reason why you have not had a 5-star experience, you can contact us at: http://www.game.es/atencion-al-cliente, Shop option. We would love to talk to you and understand in detail what happened. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Juan from the GAME Customer Service team.
10. Videojuegos Lavapiés - Centro
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4
151 reviews
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Address: C. de la Fe, 15, 28012 Madrid, Spain
Schedule: Closed ⋅ Opens 10:30AM Fri
Telephone: +34 657 26 61 40
Business type: Video game store
Jay Haughton: A nice little shop filled with video games. The owner is nice and his prices are appropriate for the games. Some old and rare (therefore expensive) can be found here.
Response: Thank you for your feedback, it is very important to us.
Mikel Martínez: Small store but with a lot of content and variety. You can also find little gems like this that even on Ebay are hard to find. Super satisfied with the purchase and very good treatment by the owner!
Miguel Jonás Bravo García: Store with a lot of retro content that is worth visiting. The owner opened the showcases that I asked for to be able to bug with peace of mind, he advised me on the unit to buy and he was correct in the deal.
Mariel A. Esjaita: An extremely complete video game store, specializing in old consoles. It has everything from play cartridges (all) to Nintendos DS and Gameboy. relics and wonderful things
Abel Marin: A paradise for video game lovers, a large number of titles and platforms, very few stores in Spain have such a large number of games, a very cozy place and the person who attends you is friendly and knows what they are talking about, you can see the experience in this world , you cannot go to Madrid and not visit it, super recommended
Roberto Alonso: Great the best of Madrid in retro consoles great prices and they have a crack the owner Rafa thanks for this corner in Madrid
Response: Thank you very much for your evaluation.
Cristian Ponce: The store has everything that makes it a mandatory stop if you like the world of video games. I only give it 3 stars because I was expecting a somewhat larger store and slightly more affordable prices for the rest, the treatment was friendly.
11. GAME - San Blas - Canillejas
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4.1
598 reviews
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Address: C.C. Plenilunio, Glorieta Eisenhower, Local L-018, 28022 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 911 03 01 95
Business type: Video game store
Angus Perry-Macleod: Knowledgeable staff willing to help out and advise. Wide selection of both the latest titles as well as second hand games.
Response: Hi Angus! We are glad to see how the shopping experience was to your liking. We thank you for the time dedicated to evaluating us and we look forward to seeing you again, it will always be a pleasure to serve you. Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation, PS4 PlayStation, XBOX, Nintendo Switch consoles... All kinds of PC GAMING products such as computers, mice, headphones, gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, mats, POP figures and collectors of your favorite sagas. All this, and much more, accompanied by the best customer service. GAME is your specialist. Thank you for your trust in Receive a cordial greeting from Roberto from the GAME Customer Service team
Henry Duarte: Place is nice, has the new stuff & cool gaming related gadgets
Javier Sevilla: Nice place to buy games
Response: Hi Javier! Thank you for taking the minute to write your comment, we are delighted to read that your experience in our GAME Plenilunio store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to assist you, Javier Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones, gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, cups, mats, POP figures and collectors of your favorite sagas... We appreciate your trust in us and we hope to see you again soon at our GAME Plenilunio center Receive a cordial greeting from Juan from the GAME Customer Service team
Rafael Esteva Matos: Excellent attention, excellent games
Miguel Angel: Game
Daniel Muñoz: Great attention from all the staff, especially Lorena. This girl is a professional in her work, attentive, pleasant and if you have any questions or problems, she does everything possible to solve it for you. I am delighted with this store and the service they provide. I will be back very soon. Real rating 10 STARS.
Response: Dear Daniel, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to provide the best assistance, regardless of the platform you use. At GAME we are with you to offer you the best service and experience, so if you have any issues or need help, please contact us through any of our channels at https://www.game.es/atencion-al -client, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
José Paz Betancourt: Phenomenal. My favorite video game store! Today I went to buy a console and games and the guys treated me great. They even gave my little one a gift. Congratulations to the guys from GAME Plenilunio.
Response: Dear Jose, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
12. GAME - Puente de Vallecas
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4.3
273 reviews
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Address: Centro Comercial Madrid Sur, Av. de Pablo Neruda, 28018 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 911 03 01 90
Business type: Video game store
Kevin Freire: Awesome place to buy games! Love the used games section. Sometimes they are too pricey tho.
Omar Bolivar: They waste time on google maps they say they close at 9:00 p.m. and here I am at 8:00 p.m. it is closed
Response: Dear Omar, We are sorry first of all for the inconvenience caused, thanking you for your understanding and time. We have transferred the comments so that they specifically review the reason why the center was closed at that time that you indicated. We are very rigorous with our schedules and above all we want you to have the best shopping experience whenever you visit us at GAME Madrid Sur It must be a very specific circumstance or an emergency, which we will still investigate in order to prevent it from happening. You are an essential part of GAME. For us it will always be a pleasure to assist you, thank you for your time. Receive a cordial greeting from Juan from the GAME Customer Service team.
Adrian Fernandez: Very good attention! Recommended, I went to buy a video game and they gave me a keychain with the same theme as the video game 10/10. Next time I come back I will become a member! Thank you!
Response: Dear Adrian, Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Eva Ma Gonzalez Garcia: As always a deal of 10. Thank you guys for always being so professional and kind 😉
Response: Dear Eve, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
jacoviable: They are phenomenal professionals, exquisite treatment, my trusted site. Keep going like this😃👍
Response: Dear Customer, We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
moustropolis: I bought a second-hand PS4, the console was fine, but they gave me a bad controller, I took it and they changed it and it was still bad and I took it to get it fixed and I had to leave it for 20 days and the service continues to be terrible
Response: Dear Customer, We apologize for any inconvenience caused. The time of each repair is variable since we have the transport times, the time of the technicians to locate the fault, carry out the repair once the budget has been accepted and finally pass the quality controls. Our average repair time, from when you leave the machine in one of our stores until you can pick it up, is a maximum of 12 days. Any circumstance that has caused this period to be longer is due to a specific anomaly that we must review at that we ask you to contact us at https://www.game.es/atencion-al-cliente so that we can offer you the maximum assistance. All our repairs comply with the legal repair guarantee term, which is 3 months, or failing that, the legally established term in the applicable regulations in each autonomous community. The guarantee is understood to be total on the repair carried out and will affect all the expenses that may be caused, such as transport that the repair requires, spare parts and material of any kind that may be used. At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Juan from the GAME Customer Service team.
PEPINO STRAJAN: Very friendly and professional and they help you with all the doubts you have and advise you which product is best for your needs.
Response: Dear Customer: Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
13. Game - Villa de Vallecas
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4.1
869 reviews
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Address: C. Adolfo Bioy Casares, 2, 28051 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 910 53 83 61
Business type: Video game store
Ricardo Sandez: In a time where most games are sold digitally, we need Game, and we need them to do a good job. I saw this DS Lite for 40€, which I love. Brings so many good memories, I hope they keep selling them!
Response: Hi Ricardo! We are glad to see how the shopping experience was to your liking. We thank you for the time dedicated to evaluating us and we look forward to seeing you again, it will always be a pleasure to serve you. Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation, PS4 PlayStation, XBOX, Nintendo Switch consoles... All kinds of PC GAMING products such as computers, mice, headphones, gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, mats, POP figures and collectors of your favorite sagas. All this, and much more, accompanied by the best customer service. GAME is your specialist. Thank you for your trust in Receive a cordial greeting from Roberto from the GAME Customer Service team
Sasha Rogachov: I bought a video game for Ps3, people where nice, answered some questions and everything went through pretty fast.
Barbara Martinez: Great store.. I buy a game and some stuff and all was OK
Mohamed Bayoumi: Great store with not just games but everything for avid gamers !!
Dan Georgian: Good deals! Friendly staff.
Eros Guerrero (HeroStudio): Good
Response: Hello Eros! Thank you for taking the minute to write your comment, we are delighted to read that your experience in our GAME La Gavia store has been positive. At GAME we work every day to give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to serve you, Eros Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones, gaming chairs, laptops, monitors, keyboards. And hundreds of merchandising items such as t-shirts, lamps, mugs, doormats, POP figures and collectors of your favorite sagas... We appreciate your trust in us and we hope to see you again soon at our GAME La Gavia center. Receive a cordial greeting from Juan from the GAME Customer Service team
Dean Greasley: Go to cex
Sonia Rodriguez: Ok
Response: Hello Sonia! Thank you for the minute allotted to write your comment, we love to read that your experience in our GAME La Gavia store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized care that makes your purchase a unique experience. For us it will always be a pleasure to assist you, Sonia Consoles, Videogames, Preowned, Computing, Merchandisin, Digital ... Everything you need will be waiting for you in GAME: PS5 Playstation, PS4 PlayStation, XBOX, Nintendo Switch .. All kinds of PC GAMING products such as computers, mice, headphones, chairs gaming, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, doormats, POP figures and collectors of your favorite sagas. We appreciate your trust in us and we hope to see you again soon at our GAME La Gavia center Receive a warm greeting from Daniel from the GAME Customer Service team
Tania Fernandez: Carisimo
javier jimenez: Empanes
14. Kaoto Store - Ciudad Lineal
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4.8
104 reviews
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Address: C. de Zigia, 14, 28027 Madrid, Spain
Schedule: Closed ⋅ Opens 12PM Fri
Telephone: +34 912 32 32 96
Business type: Video game store
Alex Maicas: The best video game store in Madrid, without a doubt. There are also sleeves and artbooks. Antonio is a crack, he has products in very good condition and he gives you a price if you take several things.
Response: Thank you very much for your words Alex! See you on your next visit!
David Esteban: In a short time this store has become a benchmark in Madrid and with good reason. They have a wide variety of products, many directly imported from Japan that are very difficult to find elsewhere. The staff is extremely friendly and they answer any questions you may have (in addition to controlling a lot of everything they have). Highly recommended.
Response: Thanks a lot, David! We hope to see you here soon
DAVID REYES GARCIA: Spectacular store with a lot of quality material, both retro and current video games, manga and merchandise. The treatment has been wonderful, you have to support this type of stores always. highly recommended
Response: Thank you very much for your words David! See you soon!
Bits Era: Beautiful store that I hope will become a reference. Figures, cards, classic games, current games, manga, artbooks,... Exquisite treatment and they buy your things, you can see for yourself, they pay you more than anywhere else!!!
Response: Thank you very much for your words! See you soon!
15. GAME Aluche - Latina
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4.1
640 reviews
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Address: Av. de los Poblados, 25, 28047 Madrid, Spain
Schedule: Closed ⋅ Opens 10AM Fri
Telephone: +34 911 71 47 99
Business type: Video game store
Jota Eme: Almost everything 4 gaming
Response: Hello Jota! Thank you for taking the minute to write your comment, we love to read that your experience in our GAME Aluche store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to serve you, Jota Everything you need will be waiting for you at GAME: PS5 Playstation Console, PS4 PlayStation Console, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones, gaming chairs, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, cups, mats, POP figures and collectors of your favorite sagas... We appreciate your trust in us and we hope to see you again soon at our GAME Aluche center Receive a cordial greeting from Juan from the GAME Customer Service team
Santiago Medina: Ok
Михайло Комарницький: Super
Response: Hello Mіша! Thank you for taking the minute to write your comment, we love to read that your experience in our GAME Aluche store has been positive. At GAME we work every day to provide the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For us it will always be a pleasure to serve you, Міша Consoles, Video Games, Preowned, IT, Merchandising, Digital... Everything you need will be waiting for you at GAME: PS5 Playstation, PS4 PlayStation, XBOX, Nintendo Switch... All kinds of PC GAMING products such as computers, mice, headphones, chairs gaming, laptops, monitors, keyboards. And hundreds of merchandise items such as t-shirts, lamps, mugs, mats, POP figures and collectors of your favorite sagas. We appreciate your trust in us and we hope to see you again soon at our GAME Aluche center Receive a cordial greeting from Daniel from the GAME Customer Service team
Ma H dI: good
Danny dario Gutierrez: Super
José Ángel González: They serve you 10 times and you find everything you are looking for here, everyone in the store is great, thanks for helping me whenever I need help, good day everyone, and have a happy life.
Response: Dear Jose: Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Beatriz Castiñeira Mediero: Good attention, the guy in the store is very nice
Response: Dear Beatrice We are glad to see the trust placed in our brand. We love to see that your experience with us has been positive and we take them into account, we report the comments daily for them to be reviewed and we notify our colleagues who will be happy to know the treatment they offer :) At GAME we work every day for Give the best customer service, we want above all to offer you specialized attention that makes your purchase a unique experience. For GAME, customers are the most important thing, which is why we have multiple digital support channels. They are our day to day and we strive to give the best assistance, regardless of the platform through which you go. At GAME we are with you to offer you the best service and experience, so if you have any incident or need help, please contact us through any of our channels at https://www.game.es/atencion-al -customer, on our Twitter channel @GAME_SAC or by visiting any of our stores. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Mario Sánchez: Wednesday, October 5, the treatment, attention and kindness received by Ricardo has been excellent. Thank you so much for everything!
Response: Dear Mario: Thank you for taking the time to rate us, all the opinions of our clients are the most important thing and we take them into account, we report the comments daily so that they can be reviewed and we notify our colleagues who will be happy to know the treatment they offer. We work every day to provide excellent customer service, so we are glad to know that you had the best experience :) At GAME we are with you to offer you the best service and experience, you will always have the maximum assistance you need. You are an essential part of GAME. For us it will always be a pleasure to serve you. Receive a cordial greeting from Diego from the GAME Customer Service team.
Our recommendations
Madrid is home to a variety of video game stores that offer second hand video games. These stores provide an excellent opportunity for gamers to find great deals on used games. Whether you're looking for classic titles or the latest releases, you can find them at a fraction of the cost of buying them new. Many of these stores also offer trade-ins, allowing you to exchange your old games for new ones. With so many options available, Madrid is the perfect place to find the perfect game for you.
